Ben jij een analytische denker met sterke communicatieve vaardigheden? Wil jij een sleutelrol opnemen in het optimaliseren van bedrijfsprocessen en het begeleiden van digitale projecten? Voor onze partner in de regio Sint-Niklaas zijn we op zoek naar een Business Analist die als schakel fungeert tussen business en IT.
Jouw verantwoordelijkheden?
Als Business Analist krijg je de verantwoordelijkheid over de optimalisatie van de bedrijfsprocessen. Jouw takenpakket bestaat uit een aantal gevarieerde activiteiten:
• Analyseren en stroomlijnen van belangrijke bedrijfsprocessen zoals plan-to-produce, order-to-cash en procure-to-pay • Optreden als verbindingspersoon tussen process owners, functionele consultants en ontwikkelaars • Projecten begeleiden doorheen alle fasen: van behoefteanalyse en ontwerp tot implementatie, testen en livegang • Waken over de voortgang en coördineren van de integratie van nieuwe functies en toepassingen • Samenwerken met het interne ICT-team en externe partners om bedrijfsapplicaties verder te verbeteren
Jouw profiel?
• Je beschikt over een hoger diploma in een economische of IT richting of kan gelijkwaardige ervaring aantonen • Je hebt een analytische geest en ervaring met business analyse, interviews en het opzoeken van informatie in complexe databronnen • Je kan wensen of noden van gebruikers vertalen naar duidelijke, haalbare specificaties • Je hebt ervaring met veranderingsprocessen en hanteert een gestructureerde en methodische manier van werken • Je bent communicatief sterk en kan je vlot uitdrukken in zowel Nederlands als Engels, waardoor je ook in een internationale omgeving stevig in je schoenen staat
Wat mag je verwachten?
Als Business Analist mag je rekenen op uitgebreide trainingen en opleidingen om jezelf te ontplooien op professioneel vlak. Daarnaast kan je genieten van een competitieve verloning met een uitgebreid pakket aan extralegale voordelen. Tot slot kom je terecht in een dynamische omgeving en kan je werken in glijdende uren en krijg je de mogelijkheid tot telewerken.
Voldoet deze functie aan jouw verwachtingen? Solliciteer dan rechtstreeks via de website of contacteer Matthias Kegels op het nummer +32 (0)4 76 35 74 35 of via [email protected].
Vous êtes passionné par l’énergie et la gestion de projets stratégiques ? Un acteur majeur du secteur de l’énergie en Belgique recherche un Program Manager pour piloter un sous-programme clé lié aux Smart Grids et aux logiciels d’observabilité.
Votre rôle
En tant que Program Manager, vous jouerez un rôle central dans la réussite de la transition énergétique. Vous serez responsable de :
Coordonner plusieurs projets IT et métiers autour de la modernisation des réseaux électriques.
Mettre en place et animer la gouvernance du sous-programme.
Superviser le scope, le budget et le planning.
Accompagner les chefs de projet et assurer le reporting stratégique vers la direction.
Ce que nous recherchons
Une expérience confirmée en gestion de projet IT (min. 5 ans).
Une solide expertise en Portfolio Management (min. 6 ans).
Une expérience en mise en place/implémentation d’outils PMO.
Un niveau de français C2 (oral et écrit).
Atouts supplémentaires
Connaissance d’outils tels que Jira et MS Project.
Maîtrise de la suite MS Office et des outils de documentation.
Très bonnes compétences en communication et rédaction.
Une expérience au sein d’un GRD (gestionnaire de réseau de distribution) constitue un avantage.
Pourquoi postuler ?
Vous intégrerez un projet d’envergure nationale, au cœur de la transition énergétique.
Vous aurez un rôle à forte visibilité, en interaction avec des équipes pluridisciplinaires et la direction.
Vous bénéficierez d’une mission longue durée (18 mois minimum, prolongeable), dans un environnement stimulant et innovant.
Location: Brussels (with regular travel to Braine-l'Alleud and Halle)
Contract Type: Permanent
Languages Required:
French: Fluent
Dutch: Fluent
Driver’s License: Mandatory
Mission
As an IT Support Technician (Level 1 & 2), you will be responsible for providing technical assistance and support to end-users across multiple sites. You will handle hardware and software issues, manage device deployment, and ensure smooth operations of IT systems. You will also contribute to the configuration and maintenance of modern workplace tools, with a focus on Intune and Autopilot.
Key Responsibilities
Provide Level 1 and Level 2 support to users (on-site and remote).
Troubleshoot and resolve hardware, software, and network issues.
Configure and deploy devices using Microsoft Intune and Autopilot.
Maintain and update user profiles and device policies in Intune.
Assist with onboarding and offboarding processes (device setup, access rights, etc.).
Document incidents, solutions, and procedures in the ticketing system.
Collaborate with other IT teams to escalate and resolve complex issues.
Travel regularly to company sites in Braine-l'Alleud and Halle to provide on-site support.
Required Skills and Experience
Proven experience in Level 1 & 2 IT support roles.
Strong knowledge of Microsoft Intune and Autopilot.
Good understanding of Microsoft Azure is a strong asset.
Familiarity with Windows 10/11 environments and Microsoft 365.
Ability to diagnose and resolve technical issues efficiently.
Strong communication and customer service skills.
Ability to work independently and manage priorities across multiple locations.
Additional Information
A valid driver’s license is required due to regular travel between sites.
The role requires fluency in French and Dutch, with a good understanding of English.
This is a permanent position offering a dynamic work environment and opportunities for growth.
Voor een internationale speler in de hightech sector zijn we op zoek naar een Network Engineer met een passie voor infrastructuur, veiligheid en innovatie. Je komt terecht in een dynamisch IT-team waar je meewerkt aan netwerkinfrastructuurprojecten, monitoring, optimalisatie en ondersteuning (2de & 3de lijn).
Jouw verantwoordelijkheden:
Meewerken aan netwerkprojecten en verbetertrajecten
Monitoren en beheren van netwerkprestaties (o.a. met Zabbix)
Ondersteuning bieden op 2de en 3de lijn
Onderhouden en optimaliseren van firewalls (Fortigate, Meraki)
Beheren van multi-site connecties, SDWAN/MPLS-omgevingen
Documenteren van configuraties en processen
Bijdragen aan de integratie met securityoplossingen en SIEM-systemen
Technische omgeving:
TCP/IP, subnetting, routing protocols
Firewalls (Fortigate/Meraki), SDWAN/MPLS
DHCP, DNS, Fiber
Monitoring tools (Zabbix is een plus)
Kennis van o.a. X.509, QoS, PBX, SNMP, RADIUS is mooi meegenomen
CCNA-certificering is een troef
Jouw profiel:
Bachelor IT of gelijkwaardig door ervaring
Minimaal 3 jaar ervaring als Network Engineer
Sterke communicatie in het Nederlands en Engels
Bereid om sporadisch (max. 4x/jaar) binnen de EU te reizen
Leergierig, teamgericht en hands-on
Wat je krijgt:
Competitief salaris met uitgebreid pakket aan extra-legale voordelen
As a Functional Analyst, you will be responsible for identifying and analyzing business needs, translating them into clear functional requirements, and collaborating with IT teams to deliver high-quality solutions. You will ensure that developments are aligned with business expectations and company standards.
Key Responsibilities
1. Business Needs Analysis
Engage with business and technical stakeholders to understand overall needs.
Translate those needs into detailed and structured requirements.
Define and validate the scope of major projects.
Confirm requirements with all stakeholders and propose alternatives when necessary.
2. Functional Analysis
Gather relevant functional and technical information, even when documentation is limited.
Synthesize the knowledge required to perform a thorough functional analysis.
Collaborate closely with business representatives and IT experts.
Organize review cycles to ensure the quality of the analysis, including impact and gap analyses.
Document analysis results comprehensively.
Create and maintain tickets (User Stories, Features, etc.) in line with the team’s Definition of Done (acceptance criteria, test plans, subtasks).
Apply and enforce company standards to ensure consistency across developments.
3. Participation in Testing Phases
Actively contribute to testing phases (System Testing, System Integration Testing, User Acceptance Testing).
Validate both IT and Business test cases.
Serve as the main point of contact for the Test Coordinator.
Profile
Minimum 5 years of experience as a Functional Analyst.
Experience in the insurance sector is a strong asset.
Strong analytical and synthesis skills.
Excellent communication and stakeholder management abilities.
Familiarity with tools such as JIRA, Azure DevOps, or similar.
Knowledge of Agile/Scrum methodologies.
Ability to work in a complex, multi-stakeholder environment.
Job Title: Agile Project Lead – Security & Infrastructure
Location: Brussels area (hybrid) Sector: Insurance
Role Overview
Role Overview
For one of our partners in the banking sector, we are looking for an Agile Project Lead – Security & Infrastructure to join the IT Foundations team within the IT4IT department. This role is key to driving strategic infrastructure initiatives, with a strong focus on IT security and risk management.
If you combine an analytical mindset with strong coordination skills and the ambition to lead end-to-end delivery of high-impact projects, this could be the right opportunity for you.
Key Responsibilities
Business & IT Alignment
Work with experts to document user journeys and IT processes.
Translate IT–business requirements into EPICs and clear, actionable specifications.
Ensure IT needs are consistently converted into tangible business value.
Project Planning & Delivery
Define and manage project plans including scope, budget, planning, and risk analysis.
Align plans with sponsors and stakeholders.
Foster seamless collaboration between business and IT within the Agile framework.
Execution & Coordination
Identify and coordinate the involvement of delivery teams.
Ensure progress and delivery of commitments in close collaboration with Product Owners, Chief Product Owners, and internal/external stakeholders.
Oversee timely delivery of outputs by all teams involved.
Stakeholder Engagement & Leadership
Act as a central contact point for initiatives, maintaining transparent communication.
Build trustful, long-term relationships with both internal and external stakeholders.
Anticipate challenges, escalate when necessary, and remove delivery obstacles.
Motivate stakeholders and teams to maintain a solution-oriented and collaborative mindset.
Evaluation & Continuous Improvement
Track progress using key indicators (lead/lag metrics).
Capture lessons learned and integrate improvements for future projects.
Actively contribute to refining governance processes and best practices.
Strategic & Complex Initiatives
Lead projects with high business impact across multiple departments and partners.
Ensure strategic alignment, governance compliance, and proactive risk mitigation.
Contribute to continuous improvement of initiative management within the organization.
Profile
Strong affinity with IT infrastructure, risk management, and IT security.
Proven experience managing agile projects and coordinating cross-functional teams.
Excellent communication, negotiation, and coordination skills with a pragmatic, results-driven mindset.
Skilled in stakeholder management with the ability to engage at both operational and executive levels.
Structured approach to handling complex, large-scale initiatives.
Fluent in Dutch or French, with good proficiency in the second national language and English.
Au sein de l’équipe ICT, vous prenez en charge le pilotage complet de projets stratégiques réseaux, visant à renforcer et moderniser l’infrastructure IT. Vous travaillez en étroite collaboration avec une équipe de quatre ingénieurs réseau ainsi qu’avec les équipes corporate, en veillant à la qualité des livrables et au respect du périmètre, du budget et des délais.
Responsabilités principales
Volet technique
Piloter des projets réseau stratégiques, notamment la sécurisation des DMZ dans le respect d’échéances critiques.
Identifier les risques techniques, définir des plans de mitigation et assurer leur suivi.
Participer activement aux comités de changement en apportant une expertise réseau et une analyse critique.
Définir, suivre et garantir la qualité des livrables techniques en collaboration avec l’équipe.
Maintenir une communication fluide avec les experts corporate, en maîtrisant le vocabulaire technique lié aux réseaux.
Être présent sur le terrain pour comprendre et accompagner la résolution des problématiques opérationnelles.
Volet gestion de projet
Élaborer et maintenir les plannings projet (ressources, coûts, risques, dépendances).
Suivre l’avancement et assurer un reporting régulier auprès de la direction ICT, des sponsors et des parties prenantes métier.
Appliquer les méthodologies de gestion de projet utilisées et tirer parti d’outils comme Jira et Osmoz.
Coordonner les actions de change management afin de garantir l’adoption des solutions déployées.
Volet relationnel & leadership
Être l’interlocuteur principal pour les projets réseau confiés, y compris vis-à-vis des équipes corporate.
Développer une relation de confiance avec les parties prenantes internes et externes.
Adapter votre communication en fonction de vos interlocuteurs (techniques, métiers, management).
Profil recherché
Compétences techniques
Diplôme en informatique avec spécialisation réseaux, ou expérience équivalente.
Minimum 5 ans d’expérience en gestion de projets IT orientés réseau.
Solide expertise en LAN/WAN, DMZ, firewalls, routage, switching et sécurité réseau.
Expérience avérée en gestion de projet end-to-end avec une méthodologie reconnue (Prince2, PMI, Agile).
Expérience dans la gestion de fournisseurs.
Maîtrise d’outils de gestion de projet (Jira, Osmoz).
Soft skills
Esprit analytique, vision globale court et long terme.
Sens de l’organisation, rigueur et orientation résultats.
Excellentes capacités de communication, aussi bien avec des profils techniques que non techniques.
Autres
Bonne maîtrise du français et de l’anglais, à l’oral comme à l’écrit.
Capacité à évoluer dans un environnement international, incluant des équipes offshore.
Ouverture et aptitude à travailler en lien avec un groupe international.
We are looking for an experienced Scrum Master to support one of our agile teams in delivering high-value solutions. The team operates across a diverse technology landscape, combining traditional Business Intelligence tools with modern data and digital platforms.
As a Scrum Master, you will be responsible for ensuring that agile principles and practices are fully understood and applied, maximizing team collaboration and outcomes. You will help shield the team from distractions, facilitate agile ceremonies, and act as a coach to both the squad and stakeholders.
In addition to Scrum Master responsibilities, you will also take ownership of Feature Delivery, ensuring that business priorities are aligned with team objectives and that features are delivered on time, with the right level of quality.
Key Responsibilities
Organize and facilitate Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, Retrospectives, and other relevant meetings.
Support the Product Owner in managing the Product Backlog, tracking progress with capacity and velocity metrics, and ensuring the team achieves its Definition of Done (DoD).
Identify and resolve impediments that block delivery, maintaining smooth adoption of agile practices.
Coach the team and stakeholders on agile values and ways of working, promoting self-organization and team autonomy.
Act as a servant leader, encouraging collaboration, openness, and knowledge-sharing.
Contribute to alignment across teams by participating in cross-team coordination (e.g., Scrum of Scrums).
Report on progress, risks, and challenges to management while promoting continuous improvement.
Language Requirements
Fluency in English is required.
Knowledge of at least one local language (French or Dutch) is a strong asset.
Education
Bachelor’s or Master’s degree, or equivalent through professional experience.
Required Experience & Knowledge
Minimum of 5 years of relevant professional experience.
Strong expertise in agile methodologies (Scrum, Kanban, etc.).
Proficiency with agile collaboration and reporting tools (e.g., Jira, Rally).
Knowledge of automated testing and continuous integration tools is a plus.
Solid understanding of project management principles.
Soft Skills
Strong communication and facilitation skills.
Empathy, active listening, and a supportive coaching mindset.
Ability to build trust, foster feedback, and encourage collaboration.
Pragmatic and proactive approach to problem-solving.
Servant leadership with the ability to influence and guide without imposing.
Commitment to continuous improvement and team development.
Mission Context As an Agile Coach, you support organizations in adopting the agile way of working by guiding teams and individuals in their development, while facilitating the cultural change required for long-term success. The ultimate goal is to enable teams and groups to become self-sufficient and capable of sustaining agility independently.
Function Description
Guide teams and individuals in implementing agile practices by assessing their maturity and adapting techniques accordingly.
Motivate employees to embrace the agile mindset, values, and behaviors.
Actively participate in team meetings, monitor the quality of agile practices, suggest tailored work processes, and provide recommendations for improvement.
Lead change management initiatives related to agile adoption, including organizing training, mentoring, and individual coaching where needed.
Develop or adapt training materials, documentation, and tools to simplify learning and implementation of agile practices.
Maintain up-to-date expertise in agile methodologies relevant to the organization.
Collaborate with fellow Agile Coaches to propose, discuss, and implement continuous improvements.
Facilitate and coordinate agile ceremonies (team events, cross-team forums, communities of practice, etc.).
Language Requirements
Strong knowledge of English.
Fluency in at least one local language (French or Dutch) and good understanding of the other.
Experience & Knowledge
At least 5 years of proven experience in complex organizations.
Mandatory:
Strong track record in coaching and mentoring individuals and teams.
Experience facilitating groups, supporting learning processes, and leveraging team dynamics.
Soft Skills
Strong team player with excellent communication skills.
Ability to share knowledge and foster collaboration.
Empathy and sensitivity to organizational culture, structures, and individual personalities.
Persuasive and able to influence at multiple levels.
We are looking for a Project Manager to strengthen our team in the Brussels area. The ideal candidate has solid experience in managing projects, strong communication skills, and the ability to work effectively in an international and multilingual environment.
You will be responsible for managing projects from initiation to closure, coordinating with stakeholders, ensuring timely delivery, and maintaining alignment with business goals. Agile methodologies are central to our way of working, and certification in Agile/PM (Scrum Master, Prince2, PMP, or equivalent) is considered a strong asset.
Key Responsibilities
Lead and manage projects from initiation to delivery, ensuring scope, budget, and timelines are respected.
Apply Agile project management methodologies and foster collaboration across teams.
Facilitate communication and alignment between stakeholders, business units, and technical teams.
Monitor risks, issues, and dependencies, and propose corrective actions when needed.
Ensure clear project documentation and reporting.
Profile
Languages: Fluent in one of the local languages (French or Dutch) with a good understanding of the other. Good knowledge in English.
Methodology: Solid experience with Agile frameworks; certification is a strong plus.
Skills: Strong communication, stakeholder management, and problem-solving skills.
Location: Based in Brussels or nearby, with flexibility for hybrid work.
