Functional Analyst
Are you skilled at connecting operational needs with the right software solutions? Do you enjoy conducting IT research and working with stakeholders to ensure optimal business-IT alignment?
Join the ICT Application team of our client as a Functional Analyst and contribute to delivering excellent service across their operations.
Your Responsibilities:
Research and Collaboration:
- Serve as a key communicator and active listener, consulting with stakeholders to define software requirements and identify gaps in current systems.
- Collaborate with end-users, department managers, and executives to establish needs and specify functionalities for improved performance.
Market Analysis and Documentation:
- Conduct comparative analyses of software packages on the market to identify the best fit for organizational needs, considering constraints like budget and compliance.
- Develop clear, detailed documentation, including reports, presentations, flowcharts, and graphs.
- Build and maintain relationships with software vendors to influence and understand their product roadmaps.
Presentation and Stakeholder Communication:
- Present research findings and recommendations to stakeholders in a clear and persuasive manner.
- Translate technical details into business-friendly language and address questions from decision-makers and end-users.
Implementation Support and Evaluation:
- Play a vital role during and after the implementation of selected software solutions, providing support and resolving challenges.
- Evaluate the system post-implementation and prepare user manuals or instructional materials if necessary.
Your Profile:
- A degree in Computer Science (Master's or Bachelor's preferred) or equivalent professional experience.
- Strong ICT knowledge with a solid background in application management and data analysis.
- Proven experience in IT, ideally in a similar role.
- Familiarity with procurement and financial software is an advantage.
- Excellent communication skills, with the ability to present findings effectively to diverse audiences, both verbally and in writing.
- Fluency in one of the national languages (Dutch or French) and proficiency in English; mastery of both national languages is a plus.
- Valid driver's license (Category B).
Languages:
- Dutch OR French (very good)
- English (good)
This role offers the opportunity to make a meaningful impact by aligning technology solutions with operational excellence.
