Functional/Business Analyst – Insurance & Banking Sector
Contract Type: Permanent or Freelance
Location: Brussels – Partial remote work available
Languages Required: French and Dutch – English is a strong asset
Role Overview
We are seeking a highly skilled Functional/Business Analyst to support strategic initiatives in the insurance and banking sectors. The ideal candidate will act as a bridge between business stakeholders and technical teams, ensuring that business needs are accurately captured, analyzed, and translated into effective functional solutions. Experience in regulated environments and familiarity with sector-specific processes is essential.
Key Responsibilities
- Conduct in-depth business analysis within insurance (life/non-life, claims, brokerage, policy management) and banking (retail, lending, compliance, payments) domains.
- Facilitate workshops and interviews with stakeholders to gather and challenge requirements.
- Produce detailed functional deliverables including business requirements documents, user stories, BPMN/UML diagrams, and traceability matrices.
- Collaborate closely with Product Owners, Project Managers, and development teams throughout the project lifecycle.
- Define and execute functional test plans, manage defect tracking, and support user acceptance testing.
- Ensure alignment with regulatory requirements such as GDPR, Solvency II, MiFID, AML, and others.
- Contribute to process optimization and digital transformation initiatives.
Technical & Functional Expertise
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Tools & Technologies:
- JIRA, Confluence, ServiceNow
- BPMN, UML (using tools like Enterprise Architect, Visio)
- SQL (basic querying)
- Testing tools: HP ALM, TestRail, Postman (API testing)
- Familiarity with sector platforms such as Guidewire, SAB, Temenos, BDoc
Methodologies:
Domain Knowledge:
Soft Skills
- Strong communication and stakeholder management skills
- Analytical mindset with attention to detail
- Ability to synthesize complex information and present it clearly
- Proactive, autonomous, and organized
- Comfortable working in cross-functional teams and managing multiple priorities
What We Offer
- High-impact projects in dynamic and regulated sectors
- Flexible working arrangements including remote work
- Opportunities for both freelance and permanent contracts
- Collaborative and professional work environment