Application User Support

  • Location: Brussels
  • Type: Perm
  • Job #18174

Application User Support 

 

For our client active in insurance sector and located in the center of Brussels, we are looking for an experienced Application User Support.

 

Position            

The User Support is responsible for assisting users of the applications delivered by the Technology department and offering them application advice adapted to their context.

  • You will oversee monitoring and following up intensively on the management of tickets to respect the SLAs with the business colleagues with BI reporting.
  • You will also be responsible for the management of new applications or major upgrades delivered in production with a handover process, creation of user manuals.

Your role

  • Provide functional support for standard application usage issues delivered by the Technology department based on procedures provided by the Business Analysts or Key User Business
  • When taking over a new application (or major update), the user support must obtain the necessary validations and the organisational prerequisites are respected.
  • Must first be able to understand the customer's needs, to respond to them with a solution adapted to the requester.
  • Contribute to the definition of the test strategy by providing input for acceptance tests
  • Ensure the handover process in application delivery and production with the Run teams and communicate across the business.
  • Maintains the application documentation, considering the impact of current developments (documentation for use by the User Support teams and users)
  • Ensures post-production application support (after-care) to guarantee an increase in competence and an optimal transfer to the Run teams.
  • Carry out minor functionality changes with limited impact and risk and configuration actions that do not require development, based on procedures and documentation provided by the Maintenance team.
  • Transfer other types of change requests to the Maintenance team.
  • The spirit of synthesis and rigor are qualities that are inseparable from the analysis and conceptualization phases. In addition to this, a quality of empathy with the future users is required, allowing the development of a truly functional process.

 

Incident management:

  • By virtue of its position as an application contact point, provides a level of assistance for application malfunctions that are communicated to it by the External Helpdesk or directly by users.
  • Carries out a rapid but complete analysis of these malfunctions and identifies application anomalies.
  • Qualifies incidents and, based on information from the knowledge base, resolves them.
  • If necessary, transfers them to a higher level of support.
  • Manage major P1 incidents as part of the crisis process a-z

 

Training:

  • Contributes to the writing of user documentation: quick start guide, development of FAQ, procedure and/or troubleshooting articles
  • With the Business Analyst, produces training materials and co-delivers specific training following projects with communication and pedagogical skills that are necessary during the training phases of the various employees who will use the new functionalities.
  • Identifies specific training needs based on interactions with users and initiates training campaigns in agreement with his/her management

 

Skills and experience related to the role

  • Preferably 3 to 5 years’ experience in user application support.
  • Experience in the financial sector (banking and/or insurance) is an asset.
  • You speak Dutch and/or French with a basic knowledge of the other language. You have a good level in English.
  • Ability to present the results of your activities and those of your colleagues in a clear, structured and concise manner in order to facilitate decision making
  • Ability to adapt in a constantly changing environment.
  • Ability to objectify and analyses end-user requests quickly.
  • Customer focus: you think in terms of solutions for the customer and translate them into your activities.
  • Collaborative: you like to work in a team, listen to others and work with others, regardless of organisational affiliation, to achieve common goals.
  • Quality awareness: you are committed to quality and continuous improvement in your work.

 

Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in their characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job within our client is a guarantee for your happiness at work.  

SAP Finance Application Manager

  • Location: Brussels
  • Type: Perm
  • Job #17993

SAP Finance Application Manager

IF NEEDED, PLEASE SEE THE FRENCH AND DUTCH VERSIONS OF THE JOB DESCRIPTION BELOW THE ENGLISH VERSION

ENGLISH VERSION OF THE JOB DESCRIPTION:

Fulltime permanent contract – Brussels

Presentation of our client:

Our client is one of the international leaders in the energy sector.

Main tasks and responsibilities:

– Being in contact with many stakeholders: Finance and Control, HR Shared Services, IT business analysts and external consultants

– Mapping, evaluating and prioritizing the needs of controllers and operational managers for various IT applications in the fields of accounting and finance

– Translating the requirements into functional specifications

– Playing an active role in the implementation of IT projects and major requests for application changes

– Ensuring that applications are used correctly

– Providing training and functional support to users of financial applications

– Providing reports to controllers and operational managers

Profile of the successful candidate:

Education:

Master's degree in applied economics, business or IT

Professional experience:

At least 2 years’ relevant experience in data and process management, IT applications and/or operational analysis in the fields of accounting and finance

Hard skills:

Pre-requisite technical skills :

– Knowledge of SAP FICO and BI (Business Intelligence) is required

– Knowledge and previous experience in authorization management

– The knowledge of SAP S/4HANA is an asset

– Knowledge and experience in project management

Technical skills to be acquired and/or developed:

Business Intelligence for Controlling processes and data modeling

Language skills:

– Good command of French and/or Dutch

– Good knowledge of the other national language and English

Soft skills :

– You are sociable and a team player

– You have very good communication skills

– You are confident and self-assured

– You are change-oriented and able to manage change

– You are able to work both in a team and independently

– You have a good resistance to stress

Our client’s offer:

– A permanent contract within a leading company in its market.

– Position based in Brussels

– Exciting and varied tasks

– A competitive salary package

– A wide range of training and development opportunities

– A healthy work-life balance

 

FRENCH VERSION OF THE JOB DESCRIPTION:

SAP Finance Application Manager

CDI à plein temps – Bruxelles

Principales tâches et responsabilités :

– être en contact avec de nombreuses parties prenantes : Finance et Control, HR Shared Services, les analystes IT business et des consultants externes

– cartographier, évaluer et hiérarchiser les besoins des contrôleurs de gestion et des responsables opérationnels pour diverses applications informatiques dans les domaines de la comptabilité et finance

– traduire les besoins en spécifications fonctionnelles

– jouer un rôle actif dans la mise en œuvre de projets informatiques et de demandes importantes pour les modifications des applications

– veiller à ce que les applications soient correctement utilisées

– assurer la formation et le soutien fonctionnel aux utilisateurs des applications financières

– fournir des rapports aux contrôleurs de gestion et aux responsables opérationnels

Profil du / de la candidat(e) idéal(e) :

Formation :

Master en sciences économiques appliquées, sciences commerciales ou IT

Expérience professionnelle :

2 ans d’expérience minimum en gestion des données et des processus, d’applications IT et/ou analyse opérationnelle dans les domaines de la comptabilité et finance

Hard skills :

Compétences techniques préalables :

– connaissance obligatoire de SAP FICO et de la BI (Business Intelligence)

– connaissance et expérience dans la gestion des autorisations

– la connaissance de SAP S/4HANA est un atout

– connaissance et expérience en gestion de projets

Compétences techniques à acquérir et / ou à développer :

Business Intelligence pour les processus et le data modeling du Controlling

Compétences linguistiques :

bonne maîtrise du français et / ou du néerlandais

– bonne connaissance de l’autre langue nationale et de l'anglais

Soft skills :

– vous êtes sociable et avez l’esprit d’équipe

– vous avez de très bonnes compétences en communication

– vous avez confiance en vous et êtes sûr(e) de vous

– vous êtes orienté(e) changements et savez les gérer

– vous êtes capable de travailler aussi bien en équipe que de manière autonome

– vous avez une bonne résistance au stress

Offre de notre client :

– un contrat à durée indéterminée au sein d'une entreprise leader sur son marché.

– poste basé à Bruxelles

– des tâches passionnantes et variées

– un package salarial compétitif

– un large éventail d'opportunités de formation et de développement

– un équilibre sain entre vie professionnelle et vie privée

 

DUTCH VERSION OF THE JOB DESCRIPTION:

SAP Finance Application Manager

Fulltime vast contract – Brussel

Presentatie van onze klant:

Onze klant is een van 's werelds grootste bedrijven in de energiesector.

Belangrijkste taken en verantwoordelijkheden:

– in contact komen met veel belanghebbenden: Finance en Control, HR Shared Services, IT Business analysten en externe consultants

– de behoeften van de business controllers en operationeel managers in kaart brengen, evalueren en prioriteren voor diverse IT- applicaties op het gebied van boekhouding en financiën

– de behoeften vertalen naar functionele specificaties

– een actieve rol spelen bij de uitvoering van IT-projecten en grote aanvragen voor applicatiewijzigingen

– ervoor zorgen dat de applicaties correct worden gebruikt

– opleiding en functionele ondersteuning bieden aan de gebruikers van financiële applicaties

– queries ter beschikking stellen aan de controllers en operationele managers

Profiel van de ideale kandidaat:

Onderwijs:

Master in (toegepaste) economische wetenschappen, handelswetenschappen of IT-wetenschappen

Werkervaring:

ten minste twee jaar ervaring in datamanagement en procesbeheer, IT-applicatiebeheer en/of operationele analyse op het gebied van boekhouding en financiën

Technische vaardigheden:

Vereiste technische vaardigheden:

– Kennis van SAP FICO en BI (Business Intelligence) is vereist

– Kennis van en ervaring met het beheer van vergunningen

– De kennis van SAP S/4HANA is een pluspunt

– Kennis van en ervaring met projectbeheer

Te verwerven en/of te ontwikkelen technische vaardigheden:

Business intelligence voor de processen en data modelling van de Controlling

Taalvaardigheden:

– goede beheersing van het Frans en/of het Nederlands

– Goede kennis van de andere landstaal en van het Engels

Interpersoonlijke vaardigheden:

– je bent sociaal en een teamspeler

– je hebt zeer goede communicatieve vaardigheden

– je bent zelfverzekerd

– je bent veranderingsgericht en in staat om met veranderingen om te gaan

– je bent in staat zowel in teamverband als autonoom te werken

– je bent stressbestendig

Aanbod van onze klant:

– een vast contract bij een toonaangevend bedrijf in zijn markt.

– functie gebaseerd in Brussel

– boeiende en gevarieerde taken

– een concurrerend salarispakket

– een breed scala aan opleidings- en ontwikkelingsmogelijkheden

– een gezond evenwicht tussen werk en privéleven

Junior Technical CRM Consultant

  • Location: Brussels
  • Type: Perm
  • Job #17878

Junior Technical Consultant CRM

Looking for a new challenge within CRM? Experis is the division within Manpower specialized in permanent recruitment assignments, offering professional IT recruitment services. Our ultimate goal is to place high-potential or high-performing candidates in the best position possible on a permanent contract.

Due to exceptional growth, our client is looking for candidates with a strong sense of purpose and ownership. They found meaning in what they do and want to give you the tools to do the same. They want to provide each other with an environment to learn, create and grow.

The candidate will be able to translate business requirements in efficient and maintainable solutions. Our client works with agile methodology, so you will need to be proactive and able to quickly adapt. You are autonomous in the way you work and are not afraid to ask for help if needed.

 

YOUR PROFILE 

Our ideal candidate has Master's degree in Computer Science, Civil Engineering,… As we find that academic achievements do not define you we would love to hear from your career path. That is why the important skills we are looking for are : 

  • Minimum one year of experience in software development.
  • You have an interest or first experience with Salesforce.
  • You have experience in Agile development.
  • You have solid experience in programming language : Java or C++ or C#.
  • You have good knowledge of RDBMS and SQL.
  • You have analytical and problem solving skills.
  • You have excellent communication skills in English (Dutch or French are a plus).

WHAT WE OFFER

  • You will work in a great and stimulating environment
  • The opportunity to have a meaningful creative job where you can make a difference in an enterprising team.
  • Balance between work and private life by offering flexible hours, nomad development, home working.
  • You work with the latest equipment (Appel laptop and phone).
  • The opportunity to share your ideas and give your opinion to constantly improve the growth of the company and the team.
  • You get a competitive package including company car and a monthly mobility allowance to use for public transport, fuel and other mobility-related expenses.

DO YOU WANT TO START THIS NEW ADVENTURE?

Send your CV on barbara.starkle@experis.be 

 

Infrastructure Service Delivery Manager

  • Location: Brussels
  • Type: Perm
  • Job #17800

Service Delivery Manager 

Context

For several years, we have been working with a very nice company in the city center of Brussels. They are active in the financial industry.

What sets them apart from other companies (in and outside their industry) is their great company culture with excellent work-life balance benefits.

Their culture is centered around sharing which is fundamental to their cooperative organization.

They like to share with each other positivity, enthusiasm, knowledge, new idea’s, quality, and open communication with flat hierarchy mindset.

Once you are in contact with the people of this organization, you will notice that they like to take care of the needs of their clients and the needs of their employees (flexible hours, possibility for remote work, nice fringe benefits, internal mobility,).

Recently, the company noticed that they need to invest more in digitalization to stay interesting and relevant for their clients. Therefore, they launched a lot of new projects that will lead the company in the digital era.

To help them in their exciting projects, they are looking for a:

Infrastructure Service Delivery Manager (m/f)

Position    

You are responsible for the high quality of the services delivered by the IT Service Infrastructure team. You will manage the System Engineer team on a day-2-day basis. You will work closely with the Head of Department.

Key roles, tasks and responsibilities 

– Managing the System Engineer team on Day-2-Day.
– Manage the flow of requests in accordance with the established priorities (Demand Management).
– Provide input and guidance for continuous improvement of tools and methods.
– Be a people manager.
– Support the department manager in managing the capacity of the team. 
– Act as a leader when the situation requires it.
– Ensure that all adhere to the service contracts.
– Enforce quality standards.
– Ensure SLAs are met.
– Monitor activities and produce appropriate reports => ensure proper execution on time and facilitate where necessary (On Time, On Budget, On Scope, with Quality).
– Monitor cost-benefit.
– Ensure that a high level of satisfaction is achieved with the entity's customers.
– Participate actively in supplier management.
– Ensure personal development.

Profile

– University degree in IT or equivalent through experience.
– Minimum 5 years’ experience in a similar management function.
– Proven experience in Datacenters, Cloud infrastructure in general (and Azure in particular) is desirable. 
– Very good written and oral expression – in French or Dutch – and English, in his/her area of responsibility. Ability in all 3 languages is of course preferred.
– Analytical, with a high focus on quality and "customer service and satisfaction
– Proactive and resourceful, solution oriented.
– Structured and flexible.
– Good communication skills and very good negotiator.
– Attentive to details and able to manage work procedures.
– Cost-conscious and economy-minded.
– Able to mentor and coach.

 

Client Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in our characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job at our client is a guarantee for your happiness at work. 

System Engineer / Architect (Cloud)

  • Location: Brussels
  • Type: Perm
  • Job #17799

System Engineer / Architect (Cloud)

Context

For several years, we have been working with a very nice company in the city center of Brussels. They are active in the financial industry.

What sets them apart from other companies (in and outside their industry) is their great company culture with excellent work-life balance benefits.

Their culture is centered around sharing which is fundamental to their cooperative organization.

They like to share with each other positivity, enthusiasm, knowledge, new idea’s, quality, and open communication with flat hierarchy mindset.

Once you are in contact with the people of this organization, you will notice that they like to take care of the needs of their clients and the needs of their employees (flexible hours, possibility for remote work, nice fringe benefits, internal mobility,).

Recently, the company noticed that they need to invest more in digitalization to stay interesting and relevant for their clients. Therefore, they launched a lot of new projects that will lead the company in the digital era.

To help them in their exciting projects, they are looking for an:

Infrastructure Cloud Architect / System Engineer (m/f)

Position    

You will join the System Engineer (SE) team of the infrastructure department, as Technical Lead (Architect & SE) and bring your expertise in a context of rapid evolution – Cloud consolidation (from hybrid-multi-cloud to AZURE). You will report to the Head of the Infrastructure department.

Key roles, tasks and responsibilities:

– Integrate the Cloud Competence Center of the Infrastructure team to bring your expertise and contribute to its maturity through your experience.

– Microsoft Azure Engineer.
o Implement, maintain and operate environments on Microsoft Azure.
o Implement security hardening solutions.
o Supervise the technical activities of the external partner in charge of Azure Managed Services.
o Provide analysis and recommendations.
o Develop agreed solutions and implement new systems.
o Resolve problems and incidents. 
o Work on knowledge transfer.

– Microsoft Cloud Architect.
o Be the link, the bi-directional drive between the architects and the Infrastructure ES.
o Be the SPOC between the Infrastructure team and its external partners for AZURE architecture issues.
o Provide analysis and recommendations.
o Propose solutions and evolutions.
o Develop these solutions to implement new systems.

Profile

– University degree in IT or equivalent through experience.
– Minimum 5 years’ experience in a similar role or equivalent projects.
– Proven experience in Datacenters, Cloud infrastructures (Azure in particular) is required.
– Certifications required:
o Microsoft Certified Solution Expert: Office 365
o Microsoft Certified Solution Expert: Cloud & Platform infrastructure. 
o Microsoft Certified Azure Administrator. 
– Very good written and oral expression – in French or Dutch – and English, in his/her field of expertise. Ability in all 3 languages is of course preferred.
– Analytical, with a high focus on quality and "customer service and satisfaction".
– Proactive and resourceful, solution-oriented.
– Structured and flexible.
– Good communication skills.
– Team player.
– Ability to catalyze a group, taking on the role of coach is a plus.

 

Client Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in our characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job at our client is a guarantee for your happiness at work.

CRM Manager

  • Location: Brussels
  • Type: Perm
  • Job #17705

CRM MANAGER

Our client is looking for candidates with a strong sense of purpose and ownership. Because they found meaning in what they do, they want to give to their candidates the tools to do the same. They want to provide them, provide each other, with an environment to learn, create and grow together.

For this role in particular, we are looking for someone who is able to coordinate a team of consultants as well as manage a CRM project to completion in a complex environment. You need to be able to act as a coach towards your team, as the warrant of KPI’s and the project’s deadline, while managing client relationship for project growth.

You need to be very proactive and able to quickly adjust to a changing situation as our client follows the agile methodology. For this role, you help safeguard your team’s interests towards the clients and therefore are comfortable with decision making while having a great sense of ownership towards your work.

YOUR ROLE

As a CRM Manager, you guide the client through a CRM transformation project by designing and implementing CRM strategies and tools. You interact with employees at all levels of the client organization to define the best possible approach to the challenges they are experiencing. You manage a team to deliver the project while keeping track of deliverables and objectives. An important part of the position consists on aligning with the client to ensure both project delivery and client's growth through project continuation. You help out on business development activities by giving your input on proposals or representing your company in the sales process.

YOUR PROFILE

  • Salesforce Admin 201 Certification, other Salesforce certifications is a plus.
  • Outstanding analytical & problem solving and coaching skills.
  • You like to help other grow and are comfortable making important decisions.
  • Excellent communication skills & ability to adapt to your audience in English. Dutch or French is a plus.
  • Proactive & adaptive character.
  • Bachelor or Master's degree in Management (Business Engineering, Management, Economics, Marketing, Psychology, IT). However, we believe that, although important, your academic achievements do not define you and we would love to hear how your individual path drives you to this consultant position.
  • 5 to 8-year(s) experience working with Salesforce, with proven experience in a managerial role.

JOB OFFER 

  • You work with the latest Apple equipment (laptop & phone).
  • You get a competitive package including company car & a monthly mobility allowance to use for public transport, fuel and other mobility-related expenses.
  • You will work in a great & stimulating environment.
  • The opportunity to have a meaningful creative job where you can make a difference in an enterprising team.
  • Balance between work and private life by offering flexible hours, nomad development, home working.
  • The opportunity to share your ideas and give your opinion to constantly improve the growth of the company and the team.

Project Management Officer (PMO)

  • Location: Brussels
  • Type: Perm
  • Job #17343

Project Management Officer (PMO)

Context

For several years, we have been working with a very nice company in the city center of Brussels. They are active in the financial industry.

What sets them apart from other companies (in and outside their industry) is their great company culture with excellent work-life balance benefits.
Their culture is centered around sharing which is fundamental to their cooperative organization.
They like to share with each other positivity, enthusiasm, knowledge, new idea’s, quality and open communication with flat hierarchy mindset.
Once you are in contact with the people of this organization, you will notice that they like to take care of the needs of their clients and the needs of their employees (flexible hours, possibility for remote work, nice fringe benefits, internal mobility,…).

Last year the company noticed that they need to invest more in digitalization to stay interesting and relevant for their clients.
Therefore they would like to launch a lot of new projects that will lead the company in the digital era.

In order to strengthen their "Technology Department", we are currently looking for a

Project Management Officer (m/f)

Function

Under the authority of the Portfolio Manager of the Strategy Office and in accordance with the directives of the Chief Technology Officer, the Project Management Officer (PMO) contributes to the demand management processes and manages the project portfolio within the Technology Department.

You will monitor projects (scope, costs, deadlines, milestones, progress, changes, risks), consolidate this information, analyze it and make recommendations to facilitate decision-making by the appropriate management bodies.

You will be responsible for the following areas:

– Project management

You will monitor the execution of projects (planning, milestones, risks, budget, dependencies).

– Contribute to the continuous improvement of methods, tools and standards for project execution.

– Work in coordination with the quality assurance expert to ensure the use of standard project management methods (inspired by Prince II methodology and considering the software delivery life cycle).

– Be responsible for the implementation of the Planview project management tool configurations required for proper reporting (project and portfolio);

– Assist in the use of the reporting tools.

– Portfolio management

You will contribute to the annual definition of the baseline portfolio and the quarterly re-evaluation, focusing on projects with an IT component.

– Oversee the standardization in the collection of request and submission of changes to existing projects ('change request') and ensure a good understanding and qualification with the involvement of the Technology Department stakeholders.

– Facilitate arbitration and make recommendations to ensure alignment with strategic objectives and organisational priorities.

– Be responsible for the development and monitoring of the Technology Department's capacity planning in collaboration with the resource managers and project leaders and ensure the match between

Business demand and available and budgeted capacity ('supply');

  • Consolidate the contributions of the Technology Department management and share the results with the Strategy Office.

You will have a consolidated view on the milestones and dependencies of all projects in the portfolio within the Technology Department.

 

  • Produce the consolidated report for information to the stakeholders of the management bodies and make recommendations to facilitate decision making. Be proactive, clear and concise;
  • Prepare the governing bodies for the Technology Department's project portfolio;
  • Lead the realization of the benefits of the Technology Department's IT driven projects;
  • Contribute to the continuous improvement of the portfolio management processes.

 

Profile

– You have a Master's degree or equivalent by experience.

– You have a good command of French or Dutch, both spoken and written. And you have a good knowledge of English, both spoken and written.

– Certification in Project Management (PMP, Prince II) is an asset.

– Certification in Portfolio Management Office is an asset.

 

Functional competencies

  • Achieving optimal results by stimulating/influencing teams and giving them the necessary responsibilities and resources.
  • Ability to listen – to colleagues or business partners – and to take into account the interests of others and empathize with their views.
  • Have a good understanding of the technical and organisational dependencies within the business and use this to the benefit of the business.
  • Have an analytical mind.
  • Be proactive, clear and concise.
  • Be able to make recommendations based on facts and data.
  • Ability to communicate effectively with business and technical stakeholders at all levels of the organization.
  • Specific experience and knowledge
  • Solid experience in portfolio management, project execution and coaching of project managers.
  • Ability to take a holistic view of the company's project portfolio and to critically assess their contribution to the strategy
  • Be able to have a global view of the company's project portfolio and to have a critical eye on their contribution to the global strategy.
  • Have a good view of project management.
  • Be able to facilitate project-related meetings while being diplomatic with teams with different objectives.

Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in our characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job within our client is a guarantee for your happiness at work.  

Data Architect

  • Location: Brussels
  • Type: Perm
  • Job #17255

Data Architect

 

IF NEEDED, PLEASE SEE THE FRENCH VERSION OF THE JOB DESCRIPTION BELOW THE ENGLISH VERSION

ENGLISH VERSION OF THE JOB DESCRIPTION:

 

Great opportunity in a leading company in the energy sector!

Permanent fulltime contract – Brussels

Presentation of our client:

Our client is one of the international leading companies in the energy sector.

Presentation of the department:

IT Architecture and Development

You will report to the Head of Architecture and Development

Mission:

– Defining and implementing an information and data management governance framework.

– Contributing to the digital transformation to enable the company to become more and more data-driven by defining a data-centered architecture.

Main tasks and responsibilities:

– Actively contributing to the long-term IT roadmap and transformation program of the company.

– Acting as an interface and effectively collaborating with process and business teams within and outside the Belux entity.

– Taking an active part in the Architecture Design process for solutions and services.

– Implementing a data governance policy.

– Actively contributing to the data governance framework and the implementation of the data office.

– Defining and maintaining the company’s data model.

– Actively contributing to the Solution Architecture Blueprint.

Profile of the successful candidate:

Education:

At least a university degree or an equivalent experience, in business administration, marketing or IT

Professional experience:

At least 8 years’ experience in implementing Information Systems to support the Data & Analytics domain:

Hands-on experience with the Data & Analytics information systems, both from a functional (ETL, Data Warehouse, Data Lake, Data Visualization, Data Analytics, Data Quality & Governance, etc.) and technical point of view (Deployment Cloud, security, etc.).

Hard skills:

Technical skills :

– Strong technical skills to be able to effectively build technical solutions within the Belux entity and whole Group throughout the world.

– Able to understand technical processes and specific business needs.

– Familiar with the enterprise architecture discipline and experience with modelling AS-IS and TO-BE enterprise architectures, and with defining roadmap.

– Familiar with cloud and big data technologies.

– Able to build data pipelines.

– Good knowledge of MS Azure.

– A good knowledge of SAP BI is an asset.

– Aware of the latest concepts, trends and future evolutions related to the Data & Analytics domain (data hub, data streaming, etc.).

– Able to guide the teams with different system architecture patterns depending on the different use cases.

– Familiar with software development practices and CI/CD deployments.

Language skills:

– Good command of English

– Good knowledge of French and/or Dutch

Soft skills :

– Excellent written and verbal communication skills

– Strong ability to facilitate and negotiate

– Pragmatic

– Analytical mind

– Able to conceptualize solutions

– Strong in planning and organizing

– Creative

– Result-driven

– Change-oriented

– Flexible

Our client’s offer:

– A permanent fulltime contract in an international leading company in the energy sector

– Position based in the Brussels office, which is easily accessible by car and public transport.

– Exciting and varied tasks offering the opportunity to use cutting-edge technologies 

– Various innovative and exciting projects 

– A competitive salary package

– A wide range of interesting training and career opportunities

– A healthy work-life balance

 

FRENCH VERSION OF THE JOB DESCRIPTION:

Data Architect (Architecte de données)

Superbe opportunité chez un leader du secteur de l'énergie !

Contrat permanent (CDI) à temps plein – Bruxelles

Présentation de notre client :

Notre client est l'un des leaders internationaux dans le secteur de l'énergie.

Présentation du Département :

Architecture et développement informatique.

Vous serez rattaché(e) au responsable de l'architecture et du développement.

Mission :

– Définir et mettre en œuvre un cadre de gouvernance de la gestion de l'information et des données.

– Contribuer à la transformation digitale pour permettre à l'entreprise d'être de plus en plus orientée vers les données, en définissant une architecture centrée sur les données.

Principales tâches et responsabilités :

– Contribuer activement à la feuille de route informatique à long terme et au programme de transformation de l'entreprise.

– Agir en tant qu'interface et collaborer efficacement avec les équipes chargés des process et du business au sein et en dehors de l'entité Belux.

– Participer activement au processus de conception de l'architecture pour les solutions et les services.

– Mettre en œuvre une politique de gouvernance des données.

– Contribuer activement au cadre de gouvernance des données et à la mise en œuvre du data office.

– Définir et maintenir le modèle de données de l'entreprise.

– Contribuer activement au plan directeur de l'architecture des solutions.

Profil du candidat idéal :

Formation académique :

Au moins un diplôme universitaire ou une expérience équivalente, en administration des affaires, marketing ou informatique.

Expérience professionnelle :

Au moins 8 ans d'expérience dans la mise en œuvre de systèmes d'information pour soutenir le domaine Data & Analytics :

Expérience pratique des systèmes d'information Data & Analytics, tant d'un point de vue fonctionnel (ETL, Data Warehouse, Data Lake, Data Visualization, Data Analytics, Data Quality & Governance, etc.) que technique (Deployment Cloud, sécurité, etc.).

Hard skills :

Compétences techniques :

– Solides compétences techniques pour pouvoir construire efficacement des solutions techniques au sein de l'entité Belux et de l'ensemble du Groupe à travers le monde.

– Capable de comprendre les processus techniques et les besoins spécifiques du business.

– Familiarisé avec la discipline de l'architecture d'entreprise et expérience dans la modélisation des architectures d'entreprise AS-IS et TO-BE, ainsi que dans la définition de la feuille de route.

– Familiarisé avec les technologies du cloud et du big data.

– Capable de construire des pipelines de données.

– Bonne connaissance de MS Azure.

– Une bonne connaissance de SAP BI est un atout.

– Au fait des derniers concepts, tendances et évolutions futures liés au domaine Data & Analytics (data hub, data streaming, etc.).

– Capable de guider les équipes avec différents modèles d'architecture système en fonction des différents cas d'utilisation.

– Familiarisé avec les pratiques de développement de logiciels et les déploiements CI/CD.

Compétences linguistiques :

– Bonne maîtrise de l'anglais

– Bonne connaissance du français et/ou du néerlandais.

Soft skills (compétences interpersonnelles) :

– Excellentes capacités de communication écrite et verbale.

– Facilitateur et négociateur

– Pragmatique

– Esprit analytique

– Capable de conceptualiser des solutions

– Fortes capacités de planification et d'organisation

– Créatif

– Orienté résultats

– Orienté vers le changement

– Flexible

Offre de notre client :

– Un contrat permanent à temps plein dans une entreprise internationale de premier plan active dans le secteur de l'énergie.

– Poste basé dans les bureaux à Bruxelles, qui sont facilement accessibles en voiture et en transports en commun.

– Des tâches passionnantes et variées offrant l'opportunité d'utiliser des technologies de pointe.

– Divers projets innovants et passionnants

– Un package salarial compétitif

– Un large éventail de formations et d'opportunités de carrière intéressantes

– Un équilibre sain entre vie professionnelle et vie privée

 

 

 

Functional Analyst WEB

  • Location: Brussels
  • Type: Perm
  • Job #17222

Functional Analyst WEB

Context

For several years we have been working with a very nice company in the city center of Brussels. They are active in the financial industry.

What sets them apart from other companies (in and outside their industry) is their great company culture with excellent work-life balance benefits.
Their culture is centered around sharing which is fundamental to their cooperative organization.
They like to share with each other positivity, enthusiasm, knowledge, new idea’s, quality and open communication with flat hierarchy mindset.
Once you are in contact with the people of this organization, you will notice that they like to take care of the needs of their clients and the needs of their employees (flexible hours, possibility for remote work, nice fringe benefits, internal mobility,…).

Recently, the company noticed that they need to invest more in digitalization to stay interesting and relevant for their clients. Therefore they launched a lot of new projects that will lead the company in the digital era.

To help them in their exciting projects, they are looking for a:

Functional Analyst WEB

Position      

The mission of a functional analyst is to design an application functionally.

To do this, you analyze the user needs collected by the business analyst, contribute to the definition of requirements (functional and non-functional) and formalize the functional specifications that meet them, taking into account the technical possibilities/restrictions.

You will also play an active role in the system testing and integration phases and ensure that the application documentation is kept up to date.

You will work within the HR, Sales & Marketing IT team.

 

Profile

  • You have a master’s degree or equivalent experience; you wish to maintain and develop your IT knowledge and have a strong interest in designing IT solutions.
  • You have a strong interest in designing IT solutions and you ideally have professional experience in the banking and insurance sector.
  • You have at least 5 years of professional experience in the analysis of web-oriented solutions, either for external clients (website, extranet) or internal clients (intranet).
  • You are interested in both the purely functional and technical side of applications.
  • You are familiar with object-oriented concepts, the UML modelling language and Microsoft technologies (.Net, MS-SQL, …).
  • You have experience of working in Agile mode (SCRUM).
  • You are fluent in French and/or Dutch, and a good knowledge of English, both spoken and written.
  • Depending on the needs, you are able to work independently or in a team.
  • You are proactive and know how to take initiatives while respecting the framework set (standards and procedures).
  • You distinguish yourself by your curiosity and professionalism and are constantly seeking quality.
  • You are able to estimate and plan your workload.
  • You have good interpersonal skills and are able to adapt your vocabulary to the person you are dealing with for better communication.
  • You are stress resistant.

 

Client Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in our characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job at our client is a guarantee for your happiness at work.  

 

Interested to learn more about this nice opportunity? Please apply via our website or you can send me directly your CV on my mail address: farah.ibouroihima@experis.be 

Project Manager

  • Location: Brussels
  • Type: Perm
  • Job #17221

Project Manager

Context

For several years we have been working with a very nice company in the city center of Brussels. They are active in the financial industry.

What sets them apart from other companies (in and outside their industry) is their great company culture with excellent work-life balance benefits.
Their culture is centered around sharing which is fundamental to their cooperative organization.
They like to share with each other positivity, enthusiasm, knowledge, new idea’s, quality and open communication with flat hierarchy mindset.
Once you are in contact with the people of this organization, you will notice that they like to take care of the needs of their clients and the needs of their employees (flexible hours, possibility for remote work, nice fringe benefits, internal mobility,…).

Recently, the company noticed that they need to invest more in digitalization to stay interesting and relevant for their clients. Therefore, they launched a lot of new projects that will lead the company in the digital era.

In order to strengthen our "Technology Department", we are currently looking for a

Project Manager (m / f)

Function             

The Project Manager manages one or more projects, from the identification phase to the end. It is about coordinating people, activities and risks to ensure that projects are delivered on time, produce desired results and stay on budget;

These can be both legal initiatives, the realization of business opportunities in an insurance field or transversal solutions.

Main responsibilities

  • Help define the objectives and requirements of the project, while involving all the stakeholders concerned; 
  • Surround yourself with the relevant stakeholders (architect, Technology team leaders, but also Legal, Risk, etc.) to determine dependencies and risks. You make sure that all stakeholders are well informed and involved;
  • Be responsible for defining the 'backlog' of 'features' to be provided by the project with the contribution of the right stakeholder;
  • Align very regularly with delivery teams to monitor progress, communicate all useful information transparently and deal with sticking points;
  • Report regularly to management through the governing bodies and use, where appropriate, hierarchical remedies;
  • Monitor the continuous updating of the project management tool (Planview) against information on your project's budget, planning, status and risks;
  • Encourage teams to identify lessons learned for each phase and consolidate them across the project;
  • Take charge of the transfer to the Strategy Office and Business department for the monitoring of post-project benefits. 

 

Profile

  • Experienced in managing digital projects and / or large transformation projects.
  • Good understanding or practical experience of the software delivery lifecycle. Interest in technological aspects in general.
  • You are fluent in French and / or Dutch both orally and in writing, and you have a very good command of English
  • Experience with agile or scrum is an asset.
  • Experience in the insurance industry is a plus.
  • Self-discipline, sense of organization and planning, dynamism.
  • Strong communication, presentation and workshop facilitation skills, negotiation skills.
  • Mastery of conflict resolution and risk management techniques.
  • Being able to facilitate project-related meetings, while remaining diplomatic towards teams with other goals.
  • Ability to quickly understand business processes and interests and the impact of the project.
  • In-depth knowledge of project management methodology, tools and models (project planning, stakeholder management, dependency management, change control and budget management).

Offer

  • You will be part of our typical and specific corporate culture: our employees and former employees appreciate the positive and pleasant atmosphere and the collegial approach.
  • You will work in our characteristic buildings easily accessible by public transport (train, metro, bus) in the heart of Brussels, Grand-Place district 400 m from the central station. A short walk of a few minutes.
  • You will receive an indefinite contract. In addition, you can count on an attractive salary package with extra-legal benefits such as meal vouchers and insurance, and as an appreciation for the work accomplished, various tailor-made bonuses.
  • You will have the opportunity to develop your skills and knowledge through our wide range of training courses.
  • Our client attaches great importance to a good work-life balance for its employees.
  • Conclusion: a job with our client is a guarantee for your happiness at work.  

 

Interested to learn more about this nice opportunity? Please apply via our website or you can send me directly your CV on my mail address: farah.ibouroihima@experis.be