Job Location: BRUSSEL

• Location: BRUSSEL
• Type: Contracting
• Job #25316

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success. We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Experis collaborates with P&V group to attract and upskill talent through the Experis Talent Program. Today we are looking for a Microsoft 365 System Engineer / administrator

General Description
A Microsoft 365 System Engineer with a focus on security is responsible for designing, implementing, and maintaining a secure Microsoft 365 environment within P&V Group. This role involves ensuring the security, availability, and performance of Microsoft 365 services, with a strong emphasis on automation. The engineer will work in an environment with strong focus on a people-centric approach to support and collaboration.
 
Technical Skills
 
Must Have:

1. Microsoft 365 Administration: Proficiency in managing Microsoft 365 services, including user and license management, security and compliance settings, and service health monitoring. You have a M365 Fundamentals certification.
2. Security and Compliance: Deep understanding of Microsoft 365 security and compliance features, such as data loss prevention (DLP), eDiscovery, conditional access policies, and multi-factor authentication (MFA).
3. Exchange Online: Experience with configuring and managing Exchange Online, including mail flow, mailbox management, and security policies.
4. SharePoint Online: Knowledge of SharePoint Online administration, including site creation, permissions management, and content management.
5. Teams Administration: Ability to manage Microsoft Teams, including team creation, policies, and integration with other Microsoft 365 services.
6. PowerShell Scripting: Proficiency in using PowerShell for automation and management tasks within the Microsoft 365 environment.
7. Cloud Security: Experience with cloud security principles and best practices, including identity and access management (IAM) and encryption.
8. Third-Line Support: Resolving third-line issues to provide maximum user support and ensure IT infrastructure availability.
9. Procedure Development and Maintenance: Developing and maintaining procedures and programs for first and second-line support to ensure consistent use of system software.

 
Nice to Have:

1. OneDrive for Business: Experience with OneDrive for Business administration and troubleshooting.
2. Azure Active Directory: Knowledge of Azure AD, including user and group management, and integration with on-premises Active Directory.
3. Intune: Familiarity with Microsoft Intune for device management and mobile application management.
4. Third-Party Integrations: Understanding of integrating third-party applications with Microsoft 365 services.
5. Networking Fundamentals: Basic understanding of networking concepts and how they relate to cloud services.

 
Soft Skills
 
Must Have:

1. Communication and Reporting: Providing necessary information and reports to facilitate quality and service level monitoring.
2. Problem-Solving: Strong analytical and problem-solving abilities to troubleshoot and resolve issues efficiently.
3. Customer Service Orientation: A people-centric approach to support, ensuring user satisfaction and positive experiences.
4. Team Collaboration: Ability to work collaboratively within a team and across departments to achieve common goals.
5. Adaptability: Flexibility to adapt to changing technologies and environments.
6. Advisory and Decision-Making: Offering advice and making go/no-go decisions to optimize system resources and IT infrastructure components.

 
 Nice to Have:

1. Project Management: Basic project management skills to handle multiple tasks and projects simultaneously.
2. Training and Mentoring: Ability to train and mentor junior staff or end-users on Microsoft 365 features and best practices.
3. Time Management: Strong organizational skills to prioritize tasks and manage time effectively.
4. Attention to Detail: Keen attention to detail to ensure accuracy and completeness in all tasks.

 
You have at least 3 years of experience in a similar position. You are fluent in English and /or French or Dutch, with a good understanding of the other language.

At Experis, we proudly refer to our IT consultants as ambassadors because they truly embody our brand. Each day, they bring their expertise to world-class companies, consistently delivering outstanding results.
When you join the P&V Talent Programm at Experis, you benefit from more than just an attractive salary package:

• Continuous Learning: Enhance your skills through personalized training paths and mentorship from your dedicated talent coach.
• Career Development: Receive tailored advice to help you shape the career you've always envisioned.
• Collaborative Environment: Enjoy working with great colleagues in a fun and supportive team atmosphere.

• Location: Brussel
• Type: Contracting
• Job #25246

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success. We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

We are seeking a highly organized, proactive, and detail-oriented Dispatcher to join our operations team at a transportation company. The Dispatcher will play a critical role in managing the dispatch planning for a large team of 14 technicians located across Belgium. This role requires an individual with strong organizational skills, excellent communication abilities, and the ability to work efficiently under pressure. The ideal candidate will have an affinity for IT systems, especially with Microsoft tools and ServiceNow, and be able to manage traffic and operational disruptions with flexibility and calm.

Key Responsibilities:

• Dispatch Planning & Coordination:

  • Oversee and manage the daily dispatch planning for a team of 14 technicians throughout Belgium.
  • Ensure tasks are allocated efficiently and promptly, taking into account operational priorities and technician availability.
  • Handle last-minute changes, disruptions, or requests, adjusting the schedule as needed and ensuring minimal downtime or delay.
  • Prioritize tasks effectively to address urgent issues while keeping track of long-term goals and responsibilities.

• Communication & Multilingual Coordination:

  • Act as the central point of contact for both internal teams and technicians, ensuring smooth communication across all channels.
  • Fluent in French, Dutch, and English (trilingual), as this is a bilingual company with diverse teams and clients. Communication must be clear and concise in all three languages, ensuring no misunderstandings, especially during high-pressure situations.
  • Coordinate across various departments (e.g., operations, technical support, management) and stakeholders, providing updates and managing expectations.

• Problem-Solving & Prioritization:

  • Take ownership of issues and tickets within the dispatch system (ServiceNow), ensuring they are resolved within a short timeframe.
  • Demonstrate excellent problem-solving skills by identifying and addressing issues promptly, keeping service interruptions to a minimum.
  • Manage incoming requests and demands, sorting through urgent and non-urgent matters, always staying on top of the bigger picture while handling the details.

• Traffic & Operational Flexibility:

  • Stay updated on traffic issues, construction zones, and other logistical challenges that may affect the technicians’ movements.
  • Ensure technicians are flexible and adaptable, taking into account unexpected changes such as traffic jams or urgent rerouting.
  • Maintain composure and ensure operations continue smoothly despite external challenges.

• Leadership & Team Management:

  • Manage and provide direction to 14 technicians across Belgium, ensuring clear communication and efficient workflows.
  • Maintain authority when necessary, ensuring that technicians adhere to schedules, protocols, and operational procedures.
  • Foster a positive and collaborative environment, supporting the team when challenges arise.

• IT & Systems Management:

  • Work with Microsoft tools (Excel, Outlook, etc.) to manage dispatch planning, reports, and team communications.
  • Use ServiceNow (or similar systems) to monitor and manage incoming service tickets, ensuring quick resolutions and updates.
  • Continuously assess and improve the efficiency of systems, processes, and workflows.

• Calm and Composed Under Pressure:

  • Maintain a neutral, calm demeanor in demanding or high-pressure situations, handling emergencies or urgent situations with maturity.
  • Demonstrate the ability to make decisions quickly and efficiently, while keeping operations on track.

Qualifications & Skills:

• Languages: Trilingual (French, Dutch, and English)–required for effective communication with both the team and external stakeholders.
• Experience:
  • Proven experience in a dispatching role, operational management, or a similar position in a technical or service environment is a plus.
  • Familiarity with IT systems such as Microsoft Office, ServiceNow, or similar tools for scheduling and task management.
• Organizational Skills:
  • Strong organizational abilities with a knack for prioritizing and managing multiple tasks simultaneously.
  • Must be able to see the bigger picture while paying attention to the finer details.
• Problem-Solving:
  • Quick to react to unexpected challenges, able to make decisions on the fly while keeping the bigger operational picture in mind.
• Flexibility & Proactivity:
  • Must be adaptable to changing circumstances, whether dealing with shifting schedules or responding to unplanned events.
  • Proactive approach to identifying potential issues before they arise and taking action to address them.
• Personality Traits:
  • Mature, composed, and trustworthy, with the ability to lead and make decisions under pressure.
  • A neutral, diplomatic communicator who can maintain authority and handle tough situations with professionalism.
• Leadership:
  • Ability to manage a diverse team with clear authority and respect, while ensuring operational efficiency.

Work Schedule:

• One day per week in the office, with flexibility for remote work for the rest of the week.

At Experis, we proudly refer to our IT consultants & freelancers as ambassadors because they truly embody our brand. Each day, they bring their expertise to world-class companies, consistently delivering outstanding results.
When you join Experis, you benefit from more than just an attractive salary package:
 

• Diverse Opportunities: Engage in varied assignments with state-of-the-art companies, both large and small.
• Continuous Learning: Enhance your skills through personalized training paths and mentorship from your dedicated talent coach.
• Career Development: Receive tailored advice to help you shape the career you've always envisioned.
• Collaborative Environment: Enjoy working with great colleagues in a fun and supportive team atmosphere.

Become an ambassador for Experis and elevate your career while making a real impact.

• Location: Brussel
• Type: Contracting
• Job #25206

Experis delivers a powerful blend of top-tier talent and expert solutions that propel success. We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.

Field Service Engineer

Role:
Maintain, repair, and install vending machines, kiosks, access systems, and safety equipment across Belgian stations to ensure maximum availability.

Key Responsibilities:

• Maintenance: Perform planned and corrective maintenance to meet SLA/OLA targets.
• Installation: Set up new devices (hardware/software) and provide user training.
• Reporting: Log interventions, diagnose issues, and suggest improvements.
• Support: Act as service lead, manage schedules, and assist dispatching.
• Stock & Vehicle: Manage spare parts and keep the company vehicle in top condition.

Requirements:

• Education: High school diploma or equivalent experience.
• Skills: Knowledge of IT, electronics, and Microsoft tools; technical troubleshooting (e.g., soldering).
• Experience: 1+ year in a similar role.
• Languages: Dutch, French, and English (spoken and written).

Work Conditions:
Outdoor work with significant driving, regardless of weather.

At Experis, we proudly refer to our IT consultants & freelancers as ambassadors because they truly embody our brand. Each day, they bring their expertise to world-class companies, consistently delivering outstanding results.
When you join Experis, you benefit from more than just an attractive salary package:
 

• Diverse Opportunities: Engage in varied assignments with state-of-the-art companies, both large and small.
• Continuous Learning: Enhance your skills through personalized training paths and mentorship from your dedicated talent coach.
• Career Development: Receive tailored advice to help you shape the career you've always envisioned.
• Collaborative Environment: Enjoy working with great colleagues in a fun and supportive team atmosphere.

Become an ambassador for Experis and elevate your career while making a real impact.