2nd Line IT Support Engineer – Kortrijk

  • Location: Kortrijk
  • Type: Contracting
  • Job #14671

IT Support Engineer –2nd line level

Vacancy 

Experis is looking for an IT Support Engineer (2nd line level) to join the enthusiastic IT team of one of our clients active in the textile industry (international player).

Place of employment: region Kortrijk.

Experience

As a 2nd line Support, your responsibilities will include:

  • Application support including manual software installations: AS400, Win 7, Win 10, O365 support, Adobe Suite, PowerBI, etc.
  • Network and infrastructure support: LAN, WAN, Wifi, server management, etc.
  • Exchange server: mailbox creation, mailbox maintenance, etc.
  • Ticketing tools (such as Jira, Heat, etc.). where you:
    • Create tickets
    • Follow-up of open incident-, problem- and service requests considering the established SLA’s and KPI’s.
  • Access management: including Active Directory (Account creation, GPO policies, etc.).
  • Hardware management, such as Laptop and desktop deployment.

Profile

Degree and experience required

  • Academic bachelor in IT or master’s degree in IT or equivalent by experience.
  • At least 2 years’ experience as a 2nd line support engineer.
  • Experience in SAP troubleshooting is a plus (connection problems, access rights, etc.)
  • Experience in SSCM applications such as Intune is a big plus.

Languages:

Fluency in Dutch combined with very good English and good French is required.

Soft skills:

  • Very good communication skills
  • Service oriented
  • Team player
  • Flexible
  • Punctual
  • Eager to learn
  • Analytical

We offer

  • A full-time job within a great team that is part of a large international structure (ManpowerGroup)
  • An open-duration contract with a salary package including fringe benefits such as:  insurance package, lunch allowance, net expense allowance, etc.
  • As you will be working 40h/week with a 38h/week contract, you will be receiving 12 extra holidays.
  • Trainings (online and onsite) to continuously advance your career path

 

Contact 

Interested to learn more about this opportunity? 

Send your cv to [email protected]

Experienced VMware , cloud and O365 expert

  • Location: DIEGEM
  • Type: Contracting
  • Job #14649

Experienced VMware , cloud and O365 expert

Introduction Experis

Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for over 70 years. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day. This is why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart. Experis IT specializes in recruitment and selection of IT profiles.

Skills & experience

Technical skills in Microsoft & VMware products

• Being able to be a first-line contact with the customer to assess the Microsoft / VMware issues he is

encountering in his Enterprise Environment

• Provide operational & technical advice

• Parse a problem into different parts & route it to the appropriate CSC levels inside HPE

• Remain the 1st contact and own all the technical communications with the customer

• Provide proactive advice on Microsoft / VMware products and the relation between these products & HPE’s DL,

BL, SY technology

• Be responsible to deliver the technical content in a customized way to Operational Meetings

Non-technical skills

• End-to-end ownership

• Experience with Enterprise Environments

• Communication Skills (customer communication)

• Proactive attitude – internal and external communication

• Out-of-the box thinking – Custom Approach!

• Fluent communication in English (verbal and in written)

• Flexibility (no 9h to 5h approach)

 

We expect knowledge in:

VMware products

• VMware View

• Horizon Standard

• vCenter Server & VCSA

• vCenter Linked Mode

• vCenter Site Recovery Manager

• vRealize Operations Advanced

• vRealize Operations Advanced for Horizon

• vSAN Advanced

• vSphere Enterprise Plus

• VMware NSX

Microsoft Infrastructure Products

• Windows (all flavors)

• Identity products (e.g., AD, AD connect)

• Microsoft SC products (e.g., SCOM, SCCM)

• Microsoft Database Technology (e.g., SQL Server)

• Microsoft Azure

• Microsoft 365

VMware related products

•HPE OV4VC

•3PAR Vasa provider

•HPE Custom VMware image

HPE Technologies

•SYNERGY

•HPE OneView

•Bladesystems

•DL Rack Servers

•Apollo’s
 

We offer

An interesting position providing 2nd and 3rd level support in the above technologies, for large enterprise customers in a fast-paced IT environment.

ML .NET Developer

  • Location: Brussel
  • Type: Contracting
  • Job #14617

.NET developer – Real-time Traffic Management

General

For a new project in the domain of Traffic Management, we are looking for a .NET developer who is up to speed with the actual IT standards. The project will both, create new microservices and APIs as well as interface with and change legacy components. At user end your backend for front-end will be called by the user interface(s), typically in a react.js technology.
The solution architecture has been defined. As a developer you will contribute to the low level design.
At minimum 5 years of .NET experience and able to coach more junior colleagues.

  • Strong knowledge of .NET 4.5
  • Experience with Azure setup (devops, docker, cicd…)
  • Familiar with design patterns
  • Strong team player and good communication skills (French and/or Dutch is an asset)
  • Knowledge of databases
  • Experience with real-time processing of data up to the user interface
  • Experience with different testing approaches
  • Know how to use and implement unit tests
  • Linux and Linux scripting experience is a plus
  • Language requirements DU/EN + FR

 Additional

  • You’ll need to capture a lot of functional knowledge in this job. Full understanding of documented processes (activity diagrams, sequence diagrams…) is important.
  • Communication is important as you have direct contact with business
  • Design expertise to help simplify and streamline the solution in different iterations
  • Buildmaster/Jenkins/GIT experience is a plus

IT 1st Line Support – Service desk (insurance sector)

  • Location: Brussels
  • Type: Contracting
  • Job #14574

IT 1st Line Service Desk Agent

 

Introduction

At Experis, you will be part of the worldwide Manpower Group family. 

In our company we value human talent, continuous learnability and innovation the most. 

ManpowerGroup is present in more than 80 countries and territories. 

In 2020, we were named the "World's Most Admired Companies" by Fortune magazine for the 16th consecutive year. 

We were also named the "World's Most Ethical Companies" by Ethisphere and we won the HR Excellence Awards in 2021 as well. 

 

You will be part of very large network of interesting ManpowerGroup clients who like to use our services.  

 

For more information about the Manpower Group: https://www.manpowergroup.be/en/facts-figures/ 

 

Vacancy 

Experis is op zoek naar een IT Service Desk Agent voor één van zijn klant gevestigd in Brussel (momenteel homeworking).

 

Verantwoordelijkheden:

 

Als eerste taak heeft de IT Service Desk Agent te verzorgen van interne collega’s (2000 medewerkers). Dat is de Call Intake. Deze calls handelen voornamelijk over technische aspecten van hun werkplek (desktop, laptop, telefonie, toegangsrechten op files en applicaties, reset paswoorden, office applicaties, …).

Naast de Call Intake moet de IT Service Desk Agent ook 75% van de ontvangen calls direct in eerste lijn support kunnen oplossen aan de telefoon.

Naast die taken, wordt ook de uitvoering van bepaalde standaard aanvragen (Service Requests) door deze IT Service Desk Agent uitgevoerd. 

Profiel

 

Diploma en ervaring

  • Academic bachelor in IT of gelijkaardig door ervaring.
  • Minimum 1 jaar ervaring in een gelijkaardige functie.

 

Talen

  • Vlot in Frans of in het Nederlands met een zeer goede kennis van de tweede nationale taal (mondeling en schriftelijk).

 

Vaardigheden

  • Basis kennis van technische Workplace aspecten is noodzakelijk (MS Office, MS Windows7, Active Directory)
  • Basis principes van tablets en smartphones. 
  • De omgang met de gebruikers zelf is heel belangrijk. De persoon moet over de juiste skills beschikken om de gebruikers te helpen in moeilijke omstandigheden. Dat betekent concreet:
    • Je bent gedreven, communicatief, empathisch en hulpvaardig.
    • Je bent bereid ten allen tijde de eindgebruiker op een constructieve manier bij te staan.

 

We bieden

  • Een onbepaalde duur contract, fulltime met flexibele werkuren.
  • Permanente ondersteuning in jouw carrière pad door middel van: trainingen, talent management, etc.

 

Contact 

Geïnteresseerd? Stuur uw cv naar [email protected]

2nd line Support Engineer (automotive sector)

  • Location: Brussels
  • Type: Contracting
  • Job #14562

IT Support Engineer –2nd line level

 

Vacancy 

Experis is looking for an IT Support Engineer (2nd line level) to join the enthusiastic IT team of one of our clients active in the automotive sector.

 

The location is Brussels.

 

Reporting to the Team Leader, as a 2nd line Support within the service desk, your responsibilities will include:

 

  • Win 7, Win 10, O365 support
  • SSCM applications (including Cisco any Connect)
  • Manual software installations
  • Web applications support
  • Basic network troubleshooting support
  • Chasing incidents and service requests
  • Access management
  • Telephone protocol
  • Logging tickets (assignment groups, KB’s, …, etc.)
  • Preparing hardware to pick up – delivery
  • Staging (Active Directory)
  • Hardware outlet management
  • Stock controlling

Working hours: 40h/week – 9.00 – 18.00

Profile

 

Degree and experience

  • Academic bachelor or master’s degree or equivalent by experience.
  • Experience in a similar IT role including 2nd line level is requested.

 

Languages:

Very good knowledge of French, Dutch and English is required.

 

Soft skills:

  • Very good communication skills
  • Service oriented
  • Team player
  • Flexible
  • Punctual
  • Eager to learn

 

We offer

  • A full-time job within an onsite team part of a large international structure (ManpowerGroup)
  • An open-duration contract with a salary package including fringe benefits (insurance package, luncheon vouchers, vacation days etc.)
  • Trainings (online and onsite) to continuously advance your career path

 

Contact 

Interested to learn more about this opportunity? 

Send your cv to [email protected]

 

1st Line (& 2nd line) Servicedesk / Support Engineer (automotive sector)

  • Location: Brussels
  • Type: Contracting
  • Job #14557

IT Service desk / Support Engineer – 1st (& 2nd) line level

 

Vacancy 

Experis is looking for an IT Support Engineer to join the enthusiastic IT team of one of our clients active in the automotive sector.

 

The location is Brussels.

 

Reporting to the Team Leader, as 1st (and 2nd line) Support in the service desk, your responsibilities will include:

 

  • Win 7, Win 10, O365
  • SSCM applications (including Cisco any Connect)
  • Manual installations
  • Web applications
  • Basic network troubleshooting support
  • Chasing incidents and service requests
  • Access management
  • Telephone protocol
  • Logging tickets (assignment groups, KB’s, …, etc.)
  • Preparing hardware to pick up – delivery
  • Staging (Active Directory)
  • Hardware outlet management
  • Stock controlling

Working hours: 40h/week from 7.00 till 15.00 (1st line)

Profile

 

Degree and experience

  • Academic bachelor or master’s degree or equivalent by experience.
  • Experience in a similar IT role including 1st and 2nd line level is requested.

 

Languages:

Very good knowledge of French, Dutch and English is required.

 

Soft skills:

  • Very good communication skills
  • Service oriented
  • Team player
  • Flexible
  • Punctual
  • Eager to learn

 

We offer

  • A full-time job within an onsite team part of a large international structure (ManpowerGroup)
  • An open-duration contract with a salary package including fringe benefits (insurance package, luncheon vouchers, vacation days etc.)
  • Trainings (online and onsite) to continuously advance your career path

 

Contact 

Interested to learn more about this opportunity? 

Send your cv to [email protected]

 

1L IT Support NL/EN Zwijndrecht

  • Location: Zwijndrecht
  • Type: Contracting
  • Job #14525

Vacature

Onze klant is een wereldwijde leverancier van oplossingen in een uitdagende en snel veranderende wereld. Hun expertise en uitgebreide ervaring is door de eeuwen heen ingezet voor bagger-, milieu- en maritieme technische bedrijfsoplossingen zoals: havenconstructie en verbetering van maritieme toegang wereldwijd. Ze creëren al 150 jaar land en zullen dit ook in de toekomst blijven doen.

Locatie: Zwijndrecht (Antwerpen)

Omschrijving

  • Je biedt ondersteuning aan interne collega’s met technische moeilijkheden.
  • Je staat in voor het beheer van een ‘ticketsysteem’.
  • Je valideert of de verwerkte info volledig en correct is.
  • Je verzorgt het initiële (telefonisch) contact, waarbij je bepaalde incidenten zorgvuldig en efficiënt oplost.
  • Er wordt verwacht dat je snel en maximale uptime aan gebruikers biedt.
  • Je voert operationele taken uit zoals bv. het gebruiksklaar maken van computers.
  • Je zorgt voor continue dienstverlening en ondersteuning van de ‘business’ en/of de gebruikers.

Opleiding/Ervaring

  • Diploma in een ICT-richting of gelijkwaardig door ervaring.
  • Je hebt goede mondelinge en schriftelijke communicatieve vaardigheden.

Profiel

  • Je bezit de nodige inzichten om zelf prioriteiten in te schatten.
  • Snelheid en steeds kwaliteit leveren zijn van hoog belang.
  • Je kan zowel klantgericht als zelfstandig werken.
  • Goede kennis van het MS Office pakket.
  • Kennis van Windows 10 omgeving, Active Directory, Office 365
  • Kennis van TeamViewer, PowerShell, SCCM en Service Now is een plus
  • Je werkt zorgvuldig en nauwkeurig, voor een eventuele vlotte ‘hand over’.
  • Stressbestendig, gepassioneerd en flexibel.
  • Punctueel en oog voor detail.
  • Probleem oplossend denk vermogen.
  • Taalvereisten: Nederlands en Engels.

Aanbod

  • Aantrekkelijk salarispakket inclusief extra legale voordelen.
  • Je begint meteen met een vast contract van onbepaalde duur.
  • Een dynamische werkomgeving met een aangename werksfeer en open cultuur.
  • Een positie in een ambitieus bedrijf.

Junior to Medior Support Engineers (Technology sector)

  • Location: Charleroi
  • Type: Contracting
  • Job #14482

Junior to Medior IT Support Engineers (Technology sector)

 

Introduction Experis 

Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 70 years, and a recognized pioneer in the industry. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day and that’s why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart. 

 

As a specialist in IT recruitment and selection, we like to share our knowledge with you. When you are invited on an interview at our client, you can count on us to provide you extra relevant information about the company and interview coaching tips tailored to your needs before you go on your first interview.    

 

Vacancy 

For one of our projects in a high technology-oriented sector, we are looking for Support Engineers. 

 

Location: Charleroi

 

The responsibilities of the team include:

  • PC delivery (Desktop + laptop). Includes PC data transfer. : Daily task, for new users and in a PC renewal project (1 person will be assigned to this project : PC staging, transfer Data PC installation with the final customer and functionalities check (printer, pst, …) + communication with the customer;
  • Mobile phone management. (delivery + replacement);
  • Printer management / support. (change cartridges, support in case of printer malfunction);
  • For more experienced team members, support for 2nd line incidents (mostly PC). Escalation to 3rd line if needed;
  • Apps installation and troubleshooting;
  • Stock management with the client (PC / Laptops / Mobile phones / spare parts, …);
  • Server software and hardware intervention (instructions are given by another team)
  • Access cards management;
  • Active Directory management (Account management);
  • DHCP;
  • SCCM deployments (scripts are made by another team);
  • GPO management;
  • Some Linux installations;
  • Some Network device interventions;
  • Some Server interventions.

 

Different profiles wanted: 

 

  • For all profiles a driving license is required.

 

Education and experience

 

Junior profile

 

  • Academic Bachelor in IT or master's degree or equivalent by experience.
  • General IT knowledge including infrastructure, telecom and Active Directory

 

Medior profile

 

  • Academic Bachelor in IT or master's degree or equivalent by experience.
  • 2 to 4 years’ experience in a similar role is required.

 

Languages skills

Fluency in French combined with very good English and very good Dutch is required.

 

Soft skills

 

  • Flexible – open to work in shifts (8h – 17h / 10h – 19h) + open to other locations if needed at long term
  • Good communication skills
  • Eager to learn
  • Hands-on attitude
  • Positive and constructive attitude
  • Customer oriented
  • Autonomy
  • Team player
  • Multitasking

 

 

Our Offer 

 

  • An attractive full salary package including a company car with fuel card, insurances, net allowance, a net lunch allowance per working day, interesting discounts at numerous companies on their products and services, a gift on your birthday, …. 
  • Working in a people-oriented company that values innovation and contribution, sharing knowledge, uncompromising integrity, trust, respect and teamwork, speed, focus, and accountability. 
  • We offer you a long-term career growth partnership with a vision to further develop your professional career within our company. We provide regular career advises and the possibility to follow external trainings. We also provide you unlimited access to our online training platform which can prepare you for specific certifications. On this platform you will find numerous interesting trainings in different technologies and soft skills to continuously advance your career path within our company at your own pace.  

 

Contact 

Laura Rovaglia

Resource Manager

[email protected]

 

Dispatch Agent – Experis IT

  • Location: Brussels
  • Type: Contracting
  • Job #14440

Experis IT is looking for a Dispatch Agent to reinforce the existing team.

The headquarters are located in Brussels (remote work possible when needed).

Reporting to the Resource Manager, your responsibilities will include planning, mapping, coordination et communication mainly with the Dispatch Agent already in place, the IT team, the Service Delivery Managers, some clients and the Resource Manager.

Profile

Languages requested: fluency in Dutch with very good French and English (oral and written).

Technical skills required: Good knowledge of MS Office including Excel and general interest in IT world

Experience required: similar experience or administrative role where dealing with complexity was required.

Open to be on call 24/7 if needed.

Soft skills: 

  • High flexibility
  • Diplomatic
  • Influencing skills
  • Multi-tasking
  • Very good communication skills
  • Very good organizational skills
  • Meticulous
  • Problem solver, solution minded
  • Empathy

We offer:

  • A demanding job within a very nice and dynamic team
  • An open-duration contract
  • 32 vacation days
  • Insurance package
  • Luncheon vouchers
  • Continuous training opportunities

System Engineer

  • Location: Gent
  • Type: Contracting
  • Job #14334

System Engineer
contracting – Regio Gent

#system #VMWare #ActiveDirectory #CitrixXenapp #storage

Ben je een system engineer met ervaring en op zoek naar een nieuwe uitdaging als freelancer of werknemer van Experis?

 

Introductie Experis

Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for over 70 years. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day. This is why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart. Experis IT specializes in recruitment and selection of IT profiles.

Voor onze klant, gevestigd in regio Gent, gaan we op zoek naar een System Engineer om hun team te versterken op projectbasis.

 

Wie ben jij?

Je hebt volgende skills en kennis:

  • VMware expertise (VCP)
  • Active Directory Architecture
  • Citrix Xenapp
  • Splunk
  • HP Oneview kennis, en expertise met Blade Servers
  • Netbackup kennis

 

Aanbod

Herken je jezelf in dit profiel en voldoet de functie aan jouw verwachtingen? Laat je gegevens dan na via de sollicitatieknop en we nemen zo snel mogelijk contact met je op om deze rol en het aanbod verder te bespreken.