Job Province: Brussels

IT Process Manager

  • Location: Etterbeek
  • Job #24121

Process Manager

Type of contract: permanent, full time

Location: Brussels

About Experis:

Experis is the division of the Manpower Group that specializes in the recruitment of IT profiles.

Presentation of our client:

Located in Brussels, our client is a subsidiary of a major bank active in debt collection.

Mission:

Through digitalization and automation, master end to end processes to continuously improve the performance, predictability, and compliance of customer services, namely:

– customer satisfaction

– the satisfaction and efficiency of the distribution network
(brokers/sellers)

– the effectiveness and cost of operational processes

Main tasks and responsibilities:

– Formalizing, communicating, storing and updating documentation, controls and procedures

– Collecting and sharing performance indicators and process control points

– Ensuring that processes are correctly applied in the field; detecting and correcting deviations

– Detecting and anticipating process changes

– Suggesting improvements to maximize process performance, using the opportunities offered by technology (automation and digitalization)

– Implementing and managing improvement projects, including process design, functional specifications, and change management

Profile of the ideal candidate:

Hard skills:

Education:

Ideally, at least a Master's degree or equivalent by experience.

Professional experience:

– At least 5 years' experience in a similar role, in process management.

– Experience in the financial sector in general and/or more specifically in credit management is an asset.

Technical skills:

– Business process analysis & design

– Data analysis & modeling

– Knowledge of BPM and UML is an asset

Language skills:

– Dutch: a very good knowledge, both spoken and written

– French: at least a good knowledge, both spoken and written

– English: at least a good knowledge, both spoken and written

Soft skills:

– Strong team and collaboration spirit

– Communicative and good listener

– Hands-on and resourceful, with a sense of initiative

– Client-, service-, quality-, result- and solution-oriented

– Committed to continuous improvement

– An analytical and conceptual mind

– Structured

– Strong organizational skills, good time and priority management

– Able to work both as part of a team and independently

– Flexible and able to adapt quickly

– Intellectually curious and keen to learn new things all the time

Our client's offer:

– A fulltime permanent contract

– A challenging position with interesting and varied tasks

– A dynamic team with strong team and collaborative spirit

– A competitive salary package

– A wide range of training opportunities and opportunities for internal development

– A good work-life balance: the possibility of teleworking several days a week and more than 30 days holiday

– An easily accessible workplace in Brussels

Interested?

So, don't wait another minute to apply by sending us your CV.

We guarantee our support and total discretion throughout the selection process.
 

Allround IT Support

  • Location: BRUXELLES /BRUSSEL
  • Job #24107

Allround IT Support

Type of contract: Fulltime permanent contract as an employee (NOT as a freelancer)

Place of work: Brussels

About Experis:

Experis is the division of the Manpower Group that specializes in the recruitment of IT profiles.

Presentation of our client:

Our client is a worldwide organization.

Missions:

– Providing remote and onsite support (hardware and software) to the end-users
– Assisting the IT Department in various tasks

Main tasks and responsibilities:

– Providing remote and onsite technical assistance, and support to the end-users.
– Diagnosing and resolving hardware and software issues. Escalating them when necessary.
– Documenting troubleshooting steps, and solutions for common issues encountered. 
– Configuring and deploying new devices for users.
– Installing new user workstations.
– Coordinating hardware repairs and replacements. Contacting IT suppliers to compare prices and order new equipment.
– Making a regular inventory of IT equipment.
– Providing induction training in IT for new employees.
– Organizing training sessions and workshops for users on IT tools, applications, and best practices.
– Managing user accounts, including permissions, and access control.
– Carrying out routine System maintenance tasks: updates, backups, patches, etc.
– Monitoring system performance and responding to alerts or issues as they arise.
– Assisting with IT projects: software upgrades, hardware migrations, system integrations, etc.
– Providing technical support during planning, implementation, and testing phases of the projects. 

Profile of the ideal candidate:

Hard skills:

Professional experience:

At least 1 year experience in a similar role

Technical skills:

Required:

– Windows OS
– Microsoft 365 environment (OneDrive, Teams, SharePoint Online, Exchange Online and Intune)
– Understanding of IT security principles

Nice to have: 

– Linux 
– Scripting and automating
– Familiarity with networking concepts

Language skills:

English: a very good knowledge, both spoken and written.

Soft skills:

– Strong team and collaboration spirit
– Communicative and good listener
– Resourceful, with a sense of initiative
– Service-, quality-, result- and solution-oriented
– Patient with users and able to give them technical information clearly and simply
– An analytical mind
– Organized and structured with good time and priority management
– Proactive and responsive
– Able to work both as part of a team and independently
– Flexible and able to adapt quickly
– Intellectually curious and keen to learn new things all the time

Our client's offer:

– A fulltime permanent contract
– A challenging position with interesting and varied tasks
– An organization with a strong team and collaborative spirit
– A multicultural and multilingual working environment
– A competitive salary package
– Internal and external training possibilities
– An easily accessible workplace in Brussels

Interested?

So, don't wait another minute to apply by sending us your CV.

We guarantee you our support and total discretion throughout the selection process.

 

Trilingual IT support engineer/ different locations

  • Location: BRUSSEL / BRUXELLES
  • Job #23593

Experis delivers the powerful combination of in-demand talent multiplied by expert solutions that drive success. Offering IT resourcing, project solutions and managed services, we enable organizations to cultivate individuals and teams prepared for the digital age.

Experis is currently looking for trilingual Junior & Medior support engineers  with a big passion for IT. Based on your location you will be assigned to one of our clients in Brussels, Mechelen, Antwerp or Ghent area.

 

– Handling incoming phone calls, tickets and emails with enquiries from internal and external customers and around specific products for professional customers

– Ensuring correct dispatching of an incoming issues to the various technical departments

– Inform the customer about the status of his request and the solution of his incident

Degree & experience:

– technical training in or first experience in IT

 

Skills:

– Passion for IT
– Eagerness to learn
– Customer oriented
– Clear & efficient communication
– Good knowledge of  Dutch, French & English
 

At Experis, we call our IT consultants ambassadors because they actually are. They represent our Experis brand every day at world-class companies and use their expertise to deliver outstanding results.

Besides an attractive salary package you can also benefit from:
– A career in which you will perform diverse assignments for state-of-the-art companies, large and small.
– Constant learning through your individual training path and mentoring by your own talent coach.
–  Personal advice to help you build the career you want.
– Great colleagues with a fun team atmosphere.

 

Functional Tester

  • Location: Brussels
  • Job #23648

Experis is currently looking for bilingual functional test engineers. Your first project will be a long term project in Brussel (partially remote). Based on your location you can be assigned to a new project afterwards with one of our clients in Brussels, Mechelen, Antwerp or Ghent area. We are looking for Test Consultants who are passioned about flawless software and who want to advance their careers. Our Talent team  guides you in your growth and consults with you on which courses best suit your future vision and interests. Depending on your own ambitions and competences, you will be given the opportunity to grow in different areas.

During test projects at our customers, you are responsible for performing various software tests. Among other things, you will be called in to test web services, mobile apps or ERP packages, perform integration, system and acceptance tests, performance tests or test automation. You will play a key role within the development process.

 

  • Minimum 3 years experience in Testing

               – Experience with System and System integration testing

               – Experience with Test preparation and execution

               – Knowledge or experience of agile way of working
               – Some technical knowledge (e.g. Being able to read XML files, etc) is   a plus

  • Able to contribute in team efforts but also able to work individually

  • Knowledge of Jira and Xray (or a similar tool suite)

  • Languages: Dutch OR French active and the other language passive (able to understand) AND English active

     

    At Experis, we call our IT consultants ambassadors because they actually are. They represent our Experis brand every day at world-class companies and use their expertise to deliver outstanding results.

    Besides an attractive salary package you can also benefit from:
    – A career in which you will perform diverse assignments for state-of-the-art companies, large and small.
    – Constant learning through your individual training path and mentoring by your own talent coach.
    –  Personal advice to help you build the career you want.
    – Great colleagues with a fun team atmosphere.

Functional Analyst

  • Location: WOLUWE
  • Job #23981
With a strong commitment to excellence and a focus on driving technological advancements, Experis is seeking a talented Functional Analyst to join our team and contribute to our continued success.  Based on your location you can be assigned to a project with one of our clients in Brussels, Mechelen, Antwerp or Ghent area.

As a Functional Analyst, you will play a crucial role in analyzing and understanding business processes, translating business requirements into functional specifications, and collaborating with cross-functional teams to implement effective solutions.
 

Key Responsibilities:

  1. Requirement Gathering and Analysis:

    • Collaborate with business stakeholders to understand and document functional requirements.
    • Conduct thorough analysis of existing business processes and systems to identify areas for improvement.

  2. Functional Specification Development:

    • Translate business requirements into detailed functional specifications.
    • Work closely with development teams to ensure accurate and timely implementation of specifications.

  3. Solution Design and Documentation:

    • Design effective and efficient solutions that align with business goals.
    • Create comprehensive documentation for all functional aspects, ensuring clarity for both technical and non-technical stakeholders.

  4. Cross-Functional Collaboration:

    • Collaborate with developers, QA, and other stakeholders to ensure seamless integration and functionality of solutions.
    • Provide ongoing support and clarification throughout the development lifecycle.

  5. Testing and Quality Assurance:

    • Develop and execute test plans to validate the functionality of implemented solutions.
    • Work closely with QA teams to identify and resolve any issues or discrepancies.

  6. User Training and Support:

    • Provide training and support to end-users to ensure successful adoption of new functionalities.
    • Address and resolve any user-related issues in a timely manner.

Qualifications:

  • Bachelor's or Master's degree in Computer Science, Information Technology, or related field.
  • Proven experience as a Functional Analyst in a similar role.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and collaboratively in a team environment.
  • Excellent knowledge of English and good knowledge of either French or Dutch.

 

System Engineer

  • Location: WOLUWE
  • Job #23983

Vacature: System Engineer

Bedrijfsprofiel: Experis  is een toonaangevende speler in IT en staat bekend om zijn voortdurende inzet voor technologische innovatie en klanttevredenheid. We zijn op zoek naar een getalenteerde System Engineer om ons dynamische team te versterken. Als System Engineer bij Experis krijg je de kans om deel uit te maken van een stimulerende omgeving en bij te dragen aan de groei van ons bedrijf.

Functieomschrijving: Als System Engineer ben je verantwoordelijk voor het ontwerpen, implementeren en onderhouden van geavanceerde IT-systemen. Je zult werken aan uiteenlopende projecten en de mogelijkheid hebben om je expertise toe te passen op verschillende technologische domeinen. Deze positie kan worden ingevuld op verschillende locaties in Vlaanderen of Brussel, afhankelijk van je voorkeur en beschikbaarheid.

Verantwoordelijkheden:

  1. Systeemontwerp en Implementatie:

    • Ontwerpen en implementeren van complexe IT-systemen die voldoen aan de zakelijke vereisten.
    • Zorg dragen voor een vlotte integratie van nieuwe systemen met bestaande infrastructuur.

  2. Onderhoud en Troubleshooting:

    • Uitvoeren van regelmatig onderhoud en updates om optimale systeemprestaties te waarborgen.
    • Identificeren en oplossen van technische problemen en storingen.

  3. Beveiliging en Compliance:

    • Implementeren van beveiligingsmaatregelen om de integriteit en vertrouwelijkheid van gegevens te waarborgen.
    • Zorgen voor naleving van relevante wet- en regelgeving op het gebied van IT.

  4. Samenwerking en Communicatie:

    • Samenwerken met andere IT-teams en afdelingen om naadloze samenwerking te waarborgen.
    • Duidelijke en effectieve communicatie met belanghebbenden op verschillende niveaus.

Kwalificaties:

  • Bachelor- of masterdiploma in IT, Computerwetenschappen of een gerelateerd veld of gelijkwaardig door ervaring.
  • Aantoonbare ervaring als System Engineer of vergelijkbare functie.
  • Diepgaande kennis van [relevante technologieën en systemen].
  • Uitstekende probleemoplossende en analytische vaardigheden.
  • Sterke communicatieve vaardigheden in het Nederlands en Engels.

 

Business Analyst

  • Location: WOLUWE
  • Job #24032

Vacature: Business Analyst bij Experis

Ben jij een analytische denker met een passie voor het begrijpen en verbeteren van bedrijfsprocessen? Heb je ervaring in het analyseren van gegevens en het vertalen van bevindingen naar bruikbare inzichten? Dan zou jij wel eens de perfecte kandidaat kunnen zijn voor de rol van Business Analyst bij Experis! Momenteel hebben we verschillende vacatures in verschillende regio's.

Over Experis:

Experis is een toonaangevende wereldwijde speler op het gebied van IT. Wij zijn gespecialiseerd in het matchen van talentvolle professionals met de juiste bedrijven, waarbij we streven naar de perfecte match tussen individu en organisatie.

Jouw verantwoordelijkheden:

  • Analyseren van bedrijfsprocessen en operationele gegevens om trends, kansen en risico's te identificeren.
  • Vertalen van gegevensbevindingen naar begrijpelijke inzichten voor belanghebbenden op verschillende niveaus binnen de organisatie.
  • Samenwerken met diverse teams en belanghebbenden om de behoeften van de organisatie te begrijpen en te vertalen naar concrete oplossingen.
  • Opstellen van rapporten, presentaties en andere communicatiemiddelen om bevindingen en aanbevelingen te delen.
  • Bijdragen aan de continue verbetering van bedrijfsprocessen en operationele efficiëntie.

Wat we zoeken:

  • Bachelor- of masterdiploma in bedrijfskunde, economie, informatica of een gerelateerd vakgebied.
  • Minimaal 2 jaar ervaring in een vergelijkbare functie als business analyst.
  • Sterke analytische vaardigheden en het vermogen om complexe gegevens te interpreteren.
  • Uitstekende communicatieve vaardigheden in het Nederlands en Engels, zowel mondeling als schriftelijk.
  • Ervaring met tools voor gegevensanalyse en visualisatie is een pluspunt.

Wat wij bieden:

  • Een uitdagende en dynamische werkomgeving binnen een wereldwijde organisatie.
  • Mogelijkheden voor professionele groei en ontwikkeling.
  • Een competitief salaris en aantrekkelijke arbeidsvoorwaarden.

Ben jij klaar om jouw analytische vaardigheden toe te passen in een dynamische omgeving? Solliciteer nu en word onderdeel van ons team bij Experis!

Experis is een gelijkekanswerkgever en staat open voor sollicitaties van alle gekwalificeerde kandidaten, ongeacht ras, geslacht, leeftijd, seksuele geaardheid, religie of handicap.

Senior Infrastructure System Engineer

  • Location: Brussel
  • Job #23869

Senior Infrastructure System Engineer
Type of contract: Fulltime permanent contract as an employee (NOT as a freelancer)
Place of work: Brussels
About Experis:
Experis is the division of the Manpower Group that specializes in the recruitment of IT profiles.
Presentation of our client:
Our client is one of the market leaders in its sector.
Main tasks and responsibilities:
– Managing the back-end and endpoint infrastructure (asset management, software distribution, security, patch management, remote control, mobile devices, printers, MFPs, etc.).
– Developing the technical design in line with specific architectural requirements.
– Carrying out feasibility studies and evaluating the various software and hardware solutions with a view to meeting infrastructure requirements.
– Making the necessary adjustments and extensions, as well as proposing improvements to the infrastructure.
– Making the necessary adjustments, upgrades and extensions to software and hardware to ensure that the techniques and possibilities best suited to users' needs are always available, with a view to implementing new projects or extending existing systems.
– Informing and assisting users of the infrastructure so that they can make optimum use of the systems.
– Providing the support and maintenance required to ensure the smooth running of the infrastructure, based on the ITIL method.
– Providing technical advice to internal and external customers.
– Continuously updating and developing technical documentation.
– Acting as a point of reference in your area of expertise, and promoting knowledge transfer within the team.
Profile of the ideal candidate:
Hard skills:
Education:
Ideally, at least a Master's degree in IT or equivalent by experience.
Professional experience:
At least 5 years' experience in a similar role.
Technical skills:
Strong knowledge of and solid experience in:
– Infrastructure Stack (operating systems, virtualization, image creation, deployment, scripts, and management toolkit) based on Windows, MacOS, Linux and Android and iOS technologies.
– Active Directory (setting up and maintaining domains, trees, forests, trusts, groups, users, etc.), LDAP and GPO.
– Antivirus management (based on IBM/Trend Micro).
– Patching Management (based on WSUS/IBM).
– Mobile Device Management (Intune, Knox).
– Office 365, including collaborative tools (Exchange/Outlook, Teams and SharePoint).
– ServiceNow.
– Service Management (based on the ITIL method).
– Asset Management (based on the ITIL method).
Basic knowledge of:
– TCP/IP networks, routing, VLANs, DNS and DHCP.
Language skills:
– French and / or Dutch: a very good knowledge of one of these 2 languages, both spoken and written, and ideally at least a good passive knowledge of the other one.
– English: at least a good knowledge, both spoken and written.
Soft skills:
– Strong team spirit and collaboration
– Communicative and good listener
– Resourceful, with a sense of initiative
– Client-, service-, quality-, result- and solution-oriented
– An analytical mind
– Strong organizational skills, good time and priority management
– Proactive and responsive
– Able to work both as part of a team and independently
– Flexible and able to adapt quickly
– Intellectually curious and keen to learn new things all the time
Our client's offer:
– A fulltime permanent contract as an employee
– A challenging position with interesting and varied tasks
– A fast-growing company with an open corporate culture
– A strong team and collaborative spirit
– A competitive salary package, including a company car
– A good work-life balance with flexible working hours, the possibility of teleworking a couple of days a week, and 35 days holiday
– An easily accessible workplace in Brussels
Interested?
So, don't wait another minute to apply by sending us your CV.
We guarantee our support and total discretion throughout the selection process.

Senior Test Engineer

  • Location: Brussel
  • Job #24039

Tester

We are looking for a highly skilled and experienced Senior Test Engineer part time 20h/week to join our client team. You will be involved in performing automated and manual tests to ensure that the software created by developers is suitable for its intended purpose. Some of the tasks include analyzing software and systems, mitigating risks, and preventing software issues.

Responsibilities:

  • Follow the test standards, guidelines, and methodology as specified in the test approach
  • Analyze user stories and/or use cases/requirements for validity and feasibility
  • Develop test scripts, test conditions, input test data, and expected results for one or more test streams, including application product, integration product, user acceptance, and operational acceptance tests, and execute them
  • Execute test cases under various conditions
  • Document and evaluate test results
  • Detect, log, and report program errors and glitches
  • Trace defects and assist in error resolution
  • Evaluate test procedures and develop test scripts
  • Collaborate with engineers to drive QA efforts
  • Work closely with other team members and departments

Competencies:

  • +7 years of experience in (automated) software testing and quality assurance
  • Demonstrable experience in test automation with tools such as Selenium/ReadyApi or similar technologies
  • Ability to devise automation solutions for software that cannot easily be tested in an automated manner 
  • Very good knowledge of test methodology and techniques (ISTQB, TMAP, …)
  • Good knowledge of Jira and X-Ray plugin
  • Familiarity with Agile and Scrum methodologies, preferably SAFE
  • Experience with regression testing
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration skills.
  • Basic knowledge of Linux is a plus
  • Attention to detail and solid analytical skills
  • Ability to work in a fast-paced environment with minimal supervision
  • Critical thinker and problem solver
  • You are a Team player

Qualification:

  • ISTQB Foundation, Agile, Advance Advanced Test Analyst, or other relevant certification

Language and location:

  • Very good knowledge of French, Dutch, and English
  • The tester must reside in Belgium and be able to come on-site up to 5 days per week (Brussels)

IT Support Specialist

  • Location: BRUXELLES
  • Job #23660

Spécialiste en Support Informatique

Rejoins une équipe dynamique et innovante au cœur du secteur du bâtiment, où chaque jour offre de nouveaux défis excitants !

En tant que Spécialiste en Support Informatique, tu seras le maître de notre réseau informatique, garantissant une expérience optimale pour notre équipe. Ton rôle se divise en deux axes passionnants :

Axe 1 : Support de base = Help desk

  • Fournir un support de premier niveau et une assistance technique pour l'ensemble de notre équipe, de nos sièges aux points de vente.
  • Gérer l'attribution/création d'accès nécessaires et assurer la formation continue du personnel.
  • Être le héros qui résout les problèmes, que ce soit en personne ou en collaborant avec des fournisseurs externes.
  • Veiller à la mise à jour régulière des logiciels essentiels.

Axe 2 : Technical Support = Mise en place et gestion de projet IT

  • Gérer et configurer le matériel informatique, des ordinateurs aux imprimantes, en passant par les périphériques et les appareils de téléphonie.
  • Être le point de contact privilégié avec les fournisseurs de matériel.
  • Proposer des améliorations continues pour les performances des équipements.
  • Suivre les tendances du marché, faire des propositions motivées au Directeur Financier, et diagnostiquer continuellement l'utilisation des équipements.
  • Assurer la disponibilité et l'efficacité des systèmes de sauvegarde.

Profil du candidat idéal :

  • Maîtrise du français et de l'anglais.
  • Bachelier en informatique avec au moins 3 ans d'expérience.
  • Compétences avancées en Microsoft, VLAN, VPN, DNS, Switch, Cyber Security, Vmware, SAP, Veeam backup, Synology, et au moins un langage de Scripting.
  • Rapidité dans l'installation de logiciels.
  • Autonomie, précision, structure, rigueur, curiosité, flexibilité.
  • Proactivité, esprit d'initiative, résolution de problèmes.
  • Excellentes compétences de communication et de vulgarisation, appréciation du travail d'équipe.
  • Connaissance du change management et d'ITIL.

Ce que nous offrons :

  • Un emploi à temps plein au sein d'une entreprise dynamique.
  • Un package salarial attractif en fonction de l'âge et de l'expérience.
  • Contrat à durée indéterminée.
  • Voiture de société avec carte essence.
  • Autonomie, contacts variés, et une équipe de support compétente.
  • Ambiance saine et conviviale dans une entreprise tournée vers l'avenir. Rejoins-nous et fais partie de notre réussite !

 

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ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organisations transform in a fast-changing world of work by sourcing, assessing, developing and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organisations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis and Talent Solutions – creates substantially more value for candidates and clients across 8 countries and territories and has done so for 70 years.

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