Service Delivery Manager

  • Location: WOLUWE
  • Type: Perm
  • Job #18141

Service Delivery Manager

 

Introduction

Specialized in infrastructure management and end user support, Experis “Managed Services” department offers a full range of services in the fields of architecture, transformation and outsourcing to support its customers in their daily challenges around their IT.

Vacancy 

Experis is looking for a Service Delivery Manager to join their enthusiastic team.

 

Reporting to the Operations Manager/Business Unit Manager, your responsibilities will include:

 

Be responsible for the daily operations on assigned accounts

  • Take part in the presales’ presentation & elaborate/implement solutions
  • Be responsible for the reporting and the respect of SLA’s
  • Maintain on site presence
  • Develop sales opportunities with Experis & within accounts
  • Develop business cases, value propositions and comprehensive sales proposals
  • Coordinate the resources (occupancy, hiring plan, recruitment) in collaboration with the resource manager

 

Profile

 

Degree and experience

  • Academic bachelor or master’s degree or equivalent by experience.
  • Minimum 5 years’ experience in a similar role or a role including service desk ITSM tool, incident management, service management
  • High interest in IT is required.

 

Languages:

Very good knowledge of French, Dutch and English is required.

 

Soft skills:

  • Very good communication skills
  • Team player
  • Open minded
  • Out of the box thinking
  • Multitask

 

We offer

  • A full-time job within a dynamic team and a very fast-moving sector
  • An open-duration contract with a salary package including fringe benefits (insurance package, luncheon vouchers, company car, vacation days etc.)
  • Trainings (online and onsite) to continuously advance your career path

 

Contact 

Interested to learn more about this opportunity? 

Team Leader Contracting

  • Location: WOLUWE
  • Type: Perm
  • Job #17708

As Team Leader Contracting within Experis you are responsible for implementing the go to market strategy in collaboration with your team. You work according to the tactical plan and the operational priorities as defined by the Experis Leadership team. Developing and growing the contracting market in the Brussels region is your focus. You are a servant leader and you support, coach, motivate each member to achieve your target.

 

We care – we share – we dare

At Experis, a Manpower Group brand, we believe in the power of inclusiveness and collaboration between colleagues, candidates and customers. We stimulate our talents to grow in a learning environment where innovation and courageous risk-taking is key. This way people can create their own business, stand out and are rewarded for their performance.

4 reasons why to join the Experis family:

1. Great place to work!

People, knowledge and innovation is in our blood. We are an inclusive and ethical company with a strong entrepreneurship DNA. You will work in a dynamic, team minded environment, continuously improving our skills by sharing our successes and best practices. We do all this with great portion of FUN and inspiring incentives. You can be yourself and benefit from flexible working hour for the perfect work-life balance.

2. Strong Learning culture

We help you to grow by offering a clear learning plan, intensive coaching and access to our own e-learning platform. Within our philosophy “There’s no growth without trial & error” you also receive a lot of liberty to learn by Doing, Fail, Learn, Succeed!

3. Career Opportunities

At Experis, we find it very important to invest in our Talents and promote internal mobility. In our growing and international environment, you will receive opportunities to develop your career and expand your international network by participating to cross boarder initiatives across Europe.

4. Attractive Benefits

Next to a competitive base salary, you receive the full package including a company car, meal vouchers, insurances,… on top of that you can benefit from an attractive commission system based on your performance. We also offer a flexible income plan allowing you to improve the net value of your bonusses.

Who are you?

  • Commercial Thinking
  • Achievement & Result Orientation
  • Operational excellence
  • Motivating others (Coaching)
  • Stress resistant
  • Communication skills
  • Impact and influence
  • Creating winning relationships
  • Cost conscious
  • Administration and accuracy
  • Fluency in Dutch + French + English

 

Your responsibilities?

 

  • Mobilize different kinds of talents for a common goal and priority
  • Develop consultants towards higher performance
  • Manage effectively but honestly and with the right level of firm yet warm authority
  • Set up a positive and constructive mindset within the team
  • Identify /develop new business opportunities within a client- or market-related scope
  • Engage in tendering, implementation and day to day delivery operations
  • Take care of the networking sales and upselling where possible
  • Apply the client for life and solution selling methodologies within the business domain
  • Ensure the team proposes the best candidate experience of the market
  • Elevate co-worker speech in order to build long term relationships with candidates
  • Organize sourcing processes within legal and ethical context.
  • Organize and operate consultants follow up in close alignment with HR policy
  • P&L responsibility
  • Balance cost and investments against business performance, delivering the required results in terms of total profit value and percentages.
  • Delegate and execute the required admin processes (financial work streams, admin work streams etc.….)  to allow maximum focus on the core business processes. 

 

Are you triggered by all this? Apply here and get in touch with your new colleagues!

 

 

 

 

Experis Academy Program

  • Location: WOLUWE
  • Type: Contracting
  • Job #17695

Experis – Junior IT consultant (no previous IT knowledge required)

 

About us

Experis is not your average IT consultancy/ recruitment selection agency on the job market.
We are innovators who care about people and who like to share our insights with everyone.
We are proud to be part of a large international group (the ManpowerGroup) who has a large network of business clients that trusts us to take care of their IT needs.

We make IT humanly possible!

Our story

People, Knowledge and Innovation are the three key values of Experis and the Manpower Group that we all share and use as a guide to drive our business objectives in the IT domain throughout many decennia.

These three core values have led us towards the creation of Experis Academy.
In times of talent shortage, several clients are struggling to fill in their IT positions while plenty of candidates would like to jumpstart their career in IT.
These motivated candidates have to face rejection after rejection, because they don’t have the required IT skills…yet.
This is where we would like to make a difference through sharing our know-how and expertise.
We would like to shape new talent in IT with our values and in-demand IT skills to help our clients succeed in their technological needs and transformation on one hand and to help candidates launch their future-proof career in IT on the other hand.

About Experis Academy and Training Program

Experis Academy offers an interesting intensive paid training program that reskills non-IT professionals to become junior IT professionals.

Our training programs offers a nice variation between theoretical and practical experience courses that will give you the confidence to start your career in IT.

Our IT coaches Bart and Haris will support you every step of the way during this program with a lot of pleasure and humor.
 

Training objectives and future tasks

After following our intensive training program, you will have gained the knowledge, the skills and the confidence to diagnose and resolve various IT issues of the companies that we collaborate with.
You will be able to work smoothly within different IT environments and technologies (Windows Server, Linux, Active Directory, O365, virtualization, cloud, TCP/IP, network switches, cabling, configuring laptops, …)

What do we offer?

  • An intensive paid IT training program of 4-5 weeks
  • IT coaches who will guide you every step of the way
  • Interesting IT projects to work on after graduating from the IT training program of Experis Academy
  • After the program, your career development training journey will continue with a close follow-up of your dedicated talent consultant who will provide you continuous career coaching throughout your career at Experis
  • Being part of a company that values people, innovates and shares knowledge
  • A permanent contract with Experis as from the start of your training
  • An attractive salary package to jump start your career in IT

Ready for your first Experis Academy exercise? Write your answer next to every question below.

  • You are passionate about innovation and technology in general?
  • You would like to work in an industry that continuously evolves and offers a lot of variety?
  • You have an interest to re-orient your career towards IT, but you haven’t had the opportunity yet to follow IT trainings?
  • You know the URL of google and you use google regularly to find answers to your questions?
  • You are fluent in -all- three languages: Dutch, French and English?
  • In terms of attitude, your friends/colleagues describe you as friendly, supportive, customer-oriented with an analytical mindset?
  • You have a driver license and you love to drive towards different companies on various locations to expand your skillset and discover new technological environments?

Test Engineer

  • Location: WOLUWE
  • Type: Contracting
  • Job #17291

Introduction Experis

Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 70 years, and a recognized pioneer in the industry. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day and that’s why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart.

 

Vacancy

We are currently looking for a freelance Test Engineer.

Location: depending on the project.

 

Description

Main activities:

o Defining test plans

o Defining test cases based on functional requirements

o Elaboration of test scenario’s and test scripts including data

o Manual execution of tests

o Reporting on test results

o Participate to team meetings

 

Create/maintain manual and automated test cases or test scenarios.

Create test sets (scenario’s, cases, environments, data, …).

Work with the functional and technical teams to develop new test cases.

Testing and troubleshooting.

Define and execute integration including the definition and selection of test data, using necessary system tests.

Report and follow-up of defects in the ‘company defect tracking tool’.

 

Profile

  • Knowledge of SQL and XML.
  • Experience with test automation and test automation frameworks (e.g. Selenium, Cucumber).
  • Eager to learn and explore new technologies.
  • Skilled communicator and experience with teamwork or project-oriented work.

 

 

Contact

Interested in this opportunity?

Send your latest resume and/or questions to an.vanassche@experis.be

Business Analyst

  • Location: WOLUWE
  • Type: Contracting
  • Job #17289

Introduction Experis

Experis is a dedicated business unit of ManpowerGroup – a world leader in employment services for more than 70 years, and a recognized pioneer in the industry. At Experis, we operate in over 50 countries worldwide, deploying more than 38,000 skilled professionals every day and that’s why over 80% of the Fortune Global 500 turn to us for the professional talent that will set them apart.

 

Vacancy

We are looking for motivated/passionate freelance Business Analysts.

Location: depending on the project.

 

Description

  • Gather the business requirements, coming from a first Business Analysis from our clients through qualitative and quantitative assessments (workshops, focus-groups etc.).
  • Translate these requirements into detailed functional specifications to the technical delivery teams (documentation, presentation).
  • Contribute to the project management plan in terms of requirements approach, risks, constraints, assumptions and planning.
  • Provide delivery time-based estimates to the project management team for requirement deliverables.
  • Develop various requirements models utilizing modelling techniques, process models and/or data modeling.
  • Develop and maintain close relationships with client, development team and project manager.

 

Education/Experience

Bachelor/Master’s degree within a business management or a more technical related field. + 2 years of professional experience.

 

Profile

  • Passionate about IT with a first (non-)professional experience of getting familiar with modern methodologies such as: OO, UML, BPMN, Agile Development, Scrum.
  • Understanding of Project management methodologies and agile approaches like: Prince2, PMI, Scrum is a nice to have.
  • Skilled, deliberate and open communicator with excellent presentation skills.
  • Excellent researcher and analyst, with sharp problem-solving skills.
  • A pro-active, independent worker, but also a team player.
  • Cool and calm in a high-demanding environment in transition.
  • Language requirements: fluent in Dutch or French and English.

 

Offer

  • Total compensation package including a company car, insurances, retirement programs and more.
  • On-the-job training, a tailored personal development program based on your interests & ambitions.
  • Work together with expert teams on projects of large magnitude and intensity, all long term together with our clients, all leaders in their industries.
  • A company that values innovation and contribution, uncompromising integrity, trust, respect and teamwork, speed, focus, and accountability.
  • You immediately start on customer’s payroll with long term perspective and growth possibilities.

 

Contact

Interested in this opportunity?

Send your latest resume and/or questions to an.vanassche@experis.be

stage en recrutement IT

  • Location: WOLUWE
  • Type: Contracting
  • Job #16810

Offre de stage en recrutement de profils IT

chez Experis (ManpowerGroup)

Bonjour,

Vous cherchez actuellement un stage dans le recrutement ?

Vous avez l’esprit commercial ?

Le domaine de l’IT vous intéresse ?

Vous maîtrisez très bien le français et avez de bonnes connaissances en anglais ?

Alors, vous avez frappé à la bonne porte !

En effet, Experis, qui est la division du Groupe Manpower spécialisée dans le recrutement de profils IT, recherche activement plusieurs stagiaires motivés et disponibles pour une période d’au moins quelques mois.

Au programme de ce stage :

– des tâches intéressantes et variées ;

– la perspective de décrocher peut-être un emploi stable.

Profil du candidat idéal :

Formation et / ou expérience :

– De préférence un bachelier, un master ou une formation en RH (recrutement)

– Et / ou au moins une première expérience dans le domaine du recrutement ou du commercial

Hard skills :

Compétences techniques :

–  Word, Excel et Powerpoint : de préférence une bonne maîtrise

– Outils de recrutement (LinkedIn Recruiter, job boards, etc.) : une connaissance pratique est un sérieux atout

Compétences linguistiques :

– français : très bonne maîtrise (niveau langue maternelle)

– anglais : bonnes connaissances à l’oral et à l’écrit

– néerlandais : un atout mais pas indispensable.

Soft skills :

– Fort esprit d'équipe

– Communicatif, ouvert et à l'écoute

– Empathique

– Orienté clients, résultats et solutions

– Esprit commercial avec aptitudes en persuasion et négociation

– Affinités avec l'IT

– Capable de travailler aussi bien seul qu'en équipe

– Bonne gestion du temps et des priorités

– Flexible

Procédure de sélection :

Cette opportunité de stage vous intéresse ? Alors, faites-le nous savoir, en nous envoyant le plus vite possible votre CV et une lettre de motivation.

Si nous sommes convaincus par votre candidature, nous ne manquerons pas de revenir vers vous rapidement pour vous inviter à un premier entretien.

Belle journée et à très bientôt !

 

 

Pre-Sales Consultant

  • Location: WOLUWE
  • Type: Perm
  • Job #13909

Job Summary :

 

In this role, you will need to effectively lead the pre-sales in order to achieve the Experis sales goals and results.

You will also work closely with Practice, business development & staffing department to manage and direct the pre-sales.

 

Job description:

 

  • Provide support to the account managers in promoting and selling the solutions of Experis.
  • Create requirements definition, proposal development, demonstration support, and technical documentation in support of the sales proposal activities.
  • Promote the different levels of Services available at Experis.
  • Convince and inspire decision makers of our solutions via webcast or on site.
  • Be the trusted advisor for our customers, our marketing and sales team
  • Together with our sales team you will lead workshops and webinars.
  • Actively participate to the writing of answers to RFP’s in coordination with the Bid.
  • Organize training to the sales team on product and technical matters.
  • Validate the quotes that are sent to customers in term of quality and services offering (implementation, PM and support ).
  • Develop scope of work in line with customer’s requirements.
  • Act as a contact person for technical questions and you will drive innovative content to meet our customers’ needs
  • Take part in trade fairs together with our Practice team and Sales department
  • Search and understand emerging trends and issues within the local market to continuously improve our solution together with our Practice Lead.
  • Close cooperation with our Practice team

 

Knowledge, skills and experience:

  • Ideal candidate will have strong technical skills with interpersonal, sales and analytical skills.
  • Flexibility, customer focus, sales skills, teamwork skills will be vital to success.
  • Bachelor’s degree in IT or similar field and at least 2 years of directly related experience in high performance computing systems.
  • Technical Expertise required in Workspace and/or Network & Security solutions.
  • You are able to constantly improve your knowledge to meet the industry requirements
  • Excellent speaking, presentation and writing skills are required.
  • Experience in Managed Services offering development.
  • You have good verbal and written communications skills in Dutch, French and English.