As a Functional Analyst, you will be responsible for identifying and analyzing business needs, translating them into clear functional requirements, and collaborating with IT teams to deliver high-quality solutions. You will ensure that developments are aligned with business expectations and company standards.
Key Responsibilities
1. Business Needs Analysis
Engage with business and technical stakeholders to understand overall needs.
Translate those needs into detailed and structured requirements.
Define and validate the scope of major projects.
Confirm requirements with all stakeholders and propose alternatives when necessary.
2. Functional Analysis
Gather relevant functional and technical information, even when documentation is limited.
Synthesize the knowledge required to perform a thorough functional analysis.
Collaborate closely with business representatives and IT experts.
Organize review cycles to ensure the quality of the analysis, including impact and gap analyses.
Document analysis results comprehensively.
Create and maintain tickets (User Stories, Features, etc.) in line with the team’s Definition of Done (acceptance criteria, test plans, subtasks).
Apply and enforce company standards to ensure consistency across developments.
3. Participation in Testing Phases
Actively contribute to testing phases (System Testing, System Integration Testing, User Acceptance Testing).
Validate both IT and Business test cases.
Serve as the main point of contact for the Test Coordinator.
Profile
Minimum 5 years of experience as a Functional Analyst.
Experience in the insurance sector is a strong asset.
Strong analytical and synthesis skills.
Excellent communication and stakeholder management abilities.
Familiarity with tools such as JIRA, Azure DevOps, or similar.
Knowledge of Agile/Scrum methodologies.
Ability to work in a complex, multi-stakeholder environment.
Location: Brussels (with regular travel to Braine-l'Alleud and Halle)
Contract Type: Permanent
Languages Required:
French: Fluent
Dutch: Fluent
Driver’s License: Mandatory
Mission
As an IT Support Technician (Level 1 & 2), you will be responsible for providing technical assistance and support to end-users across multiple sites. You will handle hardware and software issues, manage device deployment, and ensure smooth operations of IT systems. You will also contribute to the configuration and maintenance of modern workplace tools, with a focus on Intune and Autopilot.
Key Responsibilities
Provide Level 1 and Level 2 support to users (on-site and remote).
Troubleshoot and resolve hardware, software, and network issues.
Configure and deploy devices using Microsoft Intune and Autopilot.
Maintain and update user profiles and device policies in Intune.
Assist with onboarding and offboarding processes (device setup, access rights, etc.).
Document incidents, solutions, and procedures in the ticketing system.
Collaborate with other IT teams to escalate and resolve complex issues.
Travel regularly to company sites in Braine-l'Alleud and Halle to provide on-site support.
Required Skills and Experience
Proven experience in Level 1 & 2 IT support roles.
Strong knowledge of Microsoft Intune and Autopilot.
Good understanding of Microsoft Azure is a strong asset.
Familiarity with Windows 10/11 environments and Microsoft 365.
Ability to diagnose and resolve technical issues efficiently.
Strong communication and customer service skills.
Ability to work independently and manage priorities across multiple locations.
Additional Information
A valid driver’s license is required due to regular travel between sites.
The role requires fluency in French and Dutch, with a good understanding of English.
This is a permanent position offering a dynamic work environment and opportunities for growth.
Job Title: Agile Project Lead – Security & Infrastructure
Location: Brussels area (hybrid) Sector: Insurance
Role Overview
Role Overview
For one of our partners in the banking sector, we are looking for an Agile Project Lead – Security & Infrastructure to join the IT Foundations team within the IT4IT department. This role is key to driving strategic infrastructure initiatives, with a strong focus on IT security and risk management.
If you combine an analytical mindset with strong coordination skills and the ambition to lead end-to-end delivery of high-impact projects, this could be the right opportunity for you.
Key Responsibilities
Business & IT Alignment
Work with experts to document user journeys and IT processes.
Translate IT–business requirements into EPICs and clear, actionable specifications.
Ensure IT needs are consistently converted into tangible business value.
Project Planning & Delivery
Define and manage project plans including scope, budget, planning, and risk analysis.
Align plans with sponsors and stakeholders.
Foster seamless collaboration between business and IT within the Agile framework.
Execution & Coordination
Identify and coordinate the involvement of delivery teams.
Ensure progress and delivery of commitments in close collaboration with Product Owners, Chief Product Owners, and internal/external stakeholders.
Oversee timely delivery of outputs by all teams involved.
Stakeholder Engagement & Leadership
Act as a central contact point for initiatives, maintaining transparent communication.
Build trustful, long-term relationships with both internal and external stakeholders.
Anticipate challenges, escalate when necessary, and remove delivery obstacles.
Motivate stakeholders and teams to maintain a solution-oriented and collaborative mindset.
Evaluation & Continuous Improvement
Track progress using key indicators (lead/lag metrics).
Capture lessons learned and integrate improvements for future projects.
Actively contribute to refining governance processes and best practices.
Strategic & Complex Initiatives
Lead projects with high business impact across multiple departments and partners.
Ensure strategic alignment, governance compliance, and proactive risk mitigation.
Contribute to continuous improvement of initiative management within the organization.
Profile
Strong affinity with IT infrastructure, risk management, and IT security.
Proven experience managing agile projects and coordinating cross-functional teams.
Excellent communication, negotiation, and coordination skills with a pragmatic, results-driven mindset.
Skilled in stakeholder management with the ability to engage at both operational and executive levels.
Structured approach to handling complex, large-scale initiatives.
Fluent in Dutch or French, with good proficiency in the second national language and English.
Job Description – Junior System Engineer (Cloud & Linux)
Brussels
Overview
We are seeking a motivated Junior System Engineer with 1 to 2 years of experience to join our team. This role is ideal for someone eager to grow in a technical environment focused on cloud infrastructure, Linux systems, and automation.
Key Responsibilities and Skills
Linux Systems Administration: Experience in deploying, configuring, and maintaining Linux servers (mandatory).
Cloud Infrastructure (AWS preferred): Initial experience managing cloud environments. Familiarity with other cloud platforms is a plus.
Automation & Scripting: Exposure to tools such as Terraform, Ansible, Python, or Bash (at least one required).
Containers & Orchestration: Understanding of Kubernetes, OpenShift, or EKS is a strong asset.
Problem Solving: Ability to troubleshoot and resolve technical issues effectively.
Team Collaboration: Willingness to work closely with development and operations teams.
Nice-to-Have Skills
Knowledge of Windows Server environments.
Strong communication skills, both technical and interpersonal.
Curiosity and willingness to learn in a fast-evolving tech landscape.
Languages Required
Fluency in French, English, or Dutch is required. Multilingual candidates are highly appreciated.
Summary
This position focuses on cloud infrastructure and Linux systems, with a strong emphasis on automation (Infrastructure as Code) and container technologies. The ideal candidate is technically skilled, eager to learn, and collaborative.
We are looking for a Senior System Engineer to join our technical team and contribute to the design, deployment, and optimization of complex cloud-based environments. This role is ideal for experienced professionals with a strong background in Linux systems, cloud infrastructure (AWS), and automation.
Key Responsibilities:
Design, implement, and maintain scalable and secure infrastructure on AWS
Automate infrastructure provisioning and configuration using Terraform, Ansible, Python, and Bash
Manage and optimize Kubernetes environments (OpenShift, EKS)
Ensure high availability, performance, and security of Linux-based systems
Collaborate with development teams to integrate DevOps best practices
Provide technical leadership and mentorship to junior engineers
Required Skills:
Proven expertise in Linux systems administration and AWS infrastructure
Strong experience with Infrastructure as Code (Terraform, Ansible) and scripting (Python, Bash)
Solid understanding of Kubernetes and container orchestration platforms
Excellent troubleshooting and system optimization skills
Strong team player with effective communication skills
Nice to Have:
Familiarity with Windows Server environments
Experience with hybrid or multi-cloud architectures
Leadership experience in infrastructure or DevOps projects
