Experis delivers a powerful blend of top-tier talent and expert solutions that propel success. We specialize in IT resourcing, project solutions, and managed services, empowering organizations to develop individuals and teams ready to thrive in the digital age.
IT Support L2 – Microsoft Specialist
Location: Nivelles (Initial onboarding), with the option to work from Vilvoorde after onboarding (approximately 2-4 weeks).
Languages Required: Bilingual French/Dutch
Start Date: ASAP, with flexibility to start by 01/11 if needed.
Position Overview: We are seeking a motivated IT Support L2 specialist with expertise in Microsoft tools and cloud services for our client. The role involves working closely with their internal service desk to provide technical support and troubleshooting primarily related to Windows, Microsoft 365 (O365), Azure, and related environments. This is an opportunity to work in a highly controlled environment with a strong focus on delivering quality support.
Key Responsibilities:
- Provide Level 2 support for internal teams, troubleshooting technical issues primarily related to Microsoft environments.
- Manage Windows Autopilot for auto-deployment.
- Support Exchange Online and Azure Cloud services.
- Troubleshoot issues remotely over the phone, ensuring efficient problem resolution.
- Participate in deployment processes using Intune.
- Work with ticketing systems (prior experience is a plus; training on Modulo, Upfront's internal tool, will be provided).
Mandatory Requirements:
- Experience with Windows, Microsoft 365, Azure, and Active Directory (AD).
- Knowledge of Windows Autopilot and Exchange Online.
- Good technical background, open to junior profiles with strong hands-on experience.
- Proficiency in cloud services, particularly Azure.
Additional Skills (Nice to Have):
- Previous experience working with a ticketing service (e.g., Modulo).
- Experience with Intune for deployment management.
At Experis, we proudly refer to our IT consultants & freelancers as ambassadors because they truly embody our brand. Each day, they bring their expertise to world-class companies, consistently delivering outstanding results.
When you join Experis, you benefit from more than just an attractive salary package:
- Diverse Opportunities: Engage in varied assignments with state-of-the-art companies, both large and small.
- Continuous Learning: Enhance your skills through personalized training paths and mentorship from your dedicated talent coach.
- Career Development: Receive tailored advice to help you shape the career you've always envisioned.
- Collaborative Environment: Enjoy working with great colleagues in a fun and supportive team atmosphere.
Become an ambassador for Experis and elevate your career while making a real impact.
