Customer Service Representative – Provisioning

  • Location: EVERE
  • Type: Contracting
  • Job #16326

Customer Service Representative

Contribute to the Consumer Services

Our client is a real challenger on the Telecom market and we are focusing on our digital image.  To carry this out, we are looking for talent. Do you have skills in Social Media and community Management?  Maybe your talent is the ones we are currently looking for!

Sounds good?

 Then you might be glad to know that we are looking for a passionate Social Strategist to join our Brand and communication Department.

 Log into the next step of your career!

 Customer Service Representative

  • You are responsible for managing customer to activate fixed products,
  • You must respect of all contractual elements in terms of quality and lead times,
  • Involving a malfunction during the activation phase as reported by the customer,
  • You keep the customer informed on the progress of his/her case,
  • You implement reminder or escalation procedures Proactively.

 Your profile

  • You have at least 2 years of relevant experiences,
  • You are very good communicator and with an assertive mindset,
  • You have good analytical skills,
  • You describe yourself as an autonomous worker and team player,
  • Has an ability to adapt yourself in any situation.
  • You are Dutch native speaker and has a Good knowledge of French and English,
  • You do not have an issue to work in different shift and on Saturday (when needed).

 Discover our offer!

 A dynamic working environment which is fully focused on digital transformation. Not only will your function be key,  you will also be part of professional hotspot with a highly innovative vibe. As a result, you will develop your full potential by working with highly skilled colleagues and through continuous training. Moreover you can look forward to the following compensation and benefits package: a market competitive salary, performance bonus, 32 days off, meal vouchers, medical insurance, a company car, high-end smartphone as a free tariff plan.

 

Inspired? Then we would like to hear from you!

If there’s a match in the making, we’ll invite you for a first interview.

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