{"id":7044773,"date":"2025-03-19T11:10:45","date_gmt":"2025-03-19T11:10:45","guid":{"rendered":"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/"},"modified":"2026-09-22T09:19:29","modified_gmt":"2026-09-22T09:19:29","slug":"25732-customer-succes-consultant-it-crm-drm-roll-out","status":"publish","type":"matador-job-listings","link":"https:\/\/experis.be\/nl\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/","title":{"rendered":"Customer Succes Consultant (IT CRM\/DRM roll out)"},"content":{"rendered":" <ul class=\"matador-job-meta matador-job-meta-job-7044773 matador-job-meta-default\"> <li class=\"matador-job-meta-field matador-job-field-job_general_location matador-job-field-value-brussels\"> <span class=\"matador-job-meta-label\">Locatie:<\/span> <span class=\"matador-job-meta-value\">Brussels<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-employmentType matador-job-field-value-contracting\"> <span class=\"matador-job-meta-label\">Type:<\/span> <span class=\"matador-job-meta-value\">Contracting<\/span> <\/li> <li class=\"matador-job-meta-field matador-job-field-bullhorn_job_id matador-job-field-value-25732\"> <span class=\"matador-job-meta-label\">Vacature<\/span> <span class=\"matador-job-meta-value\">#25732<\/span> <\/li> <\/ul> <p><strong>Customer Success Consultant<\/strong><\/p> <p><strong>Locatie:<\/strong> Belgi\u00eb (verschillende regio\u2019s: Brussel, Luik, Limburg, Vlaanderen&#8230;)<br \/> <strong>Duur:<\/strong> Uitrolproject van een CRM\/DMS-tool<br \/> <strong>Talen:<\/strong> Frans en Nederlands<br \/> <strong>Rijbewijs vereist<\/strong><br \/> <strong>Training:<\/strong> 2 weken vanaf 31\/03 (in FR)<\/p> <h3><strong>Belangrijkste taken:<\/strong><\/h3> <ul> <li> <p><strong>Klantinteractie:<\/strong> Als Customer Success Consultant sta je in direct contact met klanten om hun behoeften te begrijpen, problemen op te lossen en sterke relaties op te bouwen.<\/p> <\/li> <li> <p><strong>Probleemoplossing:<\/strong> Je speelt een cruciale rol bij het oplossen van klantproblemen en draagt bij aan klanttevredenheid en loyaliteit.<\/p> <\/li> <li> <p><strong>Productkennis:<\/strong> Je wordt expert in het CRM\/DMS-systeem en leert alle functionaliteiten en voordelen kennen.<\/p> <\/li> <li> <p><strong>Samenwerking met andere afdelingen:<\/strong> Je werkt nauw samen met collega\u2019s om de effici\u00ebntie en klanttevredenheid te verbeteren.<\/p> <\/li> <li> <p><strong>Ondersteuning en training:<\/strong> Je helpt klanten om het product optimaal te gebruiken en begeleidt hen bij de implementatie.<\/p> <\/li> <li> <p><strong>Change management:<\/strong> Je ondersteunt klanten bij veranderingen en helpt hen zich aan te passen.<\/p> <\/li> <li> <p><strong>Trainingsmogelijkheden en netwerking:<\/strong> Je krijgt de kans om training te volgen en ervaringen te delen met collega\u2019s.<\/p> <\/li> <\/ul> <h3><strong>Werkorganisatie:<\/strong><\/h3> <ul> <li> <p><strong>Training:<\/strong> Minstens 2 weken v\u00f3\u00f3r de uitrol, met sessies op kantoor en online.<\/p> <\/li> <li> <p><strong>Werktijden:<\/strong><\/p> <ul> <li> <p>Hypercare: 07:30 &#8211; 18:00 (1 uur pauze, overuren gecompenseerd)<\/p> <\/li> <li> <p>Aftercare: 08:00 &#8211; 17:00 (1 uur pauze)<\/p> <\/li> <\/ul> <\/li> <li> <p><strong>Uitrol:<\/strong> 4 weken per regio, start in Brussel, daarna Luik, Limburg, Vlaanderen&#8230;<\/p> <\/li> <li> <p><strong>Geen werk in juli en augustus<\/strong> (Missie: eind maart &#8211; eind juni + september &#8211; eind november)<\/p> <\/li> <\/ul> <p><strong>Aanbod:<\/strong><\/p> <ul> <li> <p>CDD of Freelance-contract<\/p> <\/li> <li> <p>Firmawagen<\/p> <\/li> <\/ul> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/experis.be\/nl\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/\" rel=\"button\" class=\"matador-button\" title=\"Solliciteren Direct\">Solliciteren Direct<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Locatie: Brussels Type: Contracting Vacature #25732 Customer Success Consultant Locatie: Belgi\u00eb (verschillende regio\u2019s: Brussel, Luik, Limburg, Vlaanderen&#8230;) Duur: Uitrolproject van een CRM\/DMS-tool Talen: Frans en Nederlands Rijbewijs vereist Training: 2 weken vanaf 31\/03 (in FR) Belangrijkste taken: Klantinteractie: Als Customer Success Consultant sta je in direct contact met klanten om hun behoeften te begrijpen, problemen &hellip; <a href=\"https:\/\/experis.be\/nl\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/\" class=\"more-link\">Lees verder <span class=\"screen-reader-text\">&#8220;Customer Succes Consultant (IT CRM\/DRM roll out)&#8221;<\/span><\/a><\/p>\n","protected":false},"template":"","meta":{"_matador_source_id":"25732"},"matador-categories":[1420435],"matador-locations":[1420045],"matador-types":[1419976],"matador-provinces":[1420480],"class_list":["post-7044773","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-categories-it","matador-locations-brussels","matador-types-contracting","matador-provinces-brussels"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Succes Consultant (IT CRM\/DRM roll out) - Experis Belgium<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Succes Consultant (IT CRM\/DRM roll out) - Experis Belgium\" \/>\n<meta property=\"og:description\" content=\"Locatie: Brussels Type: Contracting Vacature #25732 Customer Success Consultant Locatie: Belgi\u00eb (verschillende regio\u2019s: Brussel, Luik, Limburg, Vlaanderen&#8230;) Duur: Uitrolproject van een CRM\/DMS-tool Talen: Frans en Nederlands Rijbewijs vereist Training: 2 weken vanaf 31\/03 (in FR) Belangrijkste taken: Klantinteractie: Als Customer Success Consultant sta je in direct contact met klanten om hun behoeften te begrijpen, problemen &hellip; Lees verder &quot;Customer Succes Consultant (IT CRM\/DRM roll out)&quot;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/\" \/>\n<meta property=\"og:site_name\" content=\"Experis Belgium\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-22T09:19:29+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/experis.be\\\/vacancies\\\/25732-customer-succes-consultant-it-crm-drm-roll-out\\\/\",\"url\":\"https:\\\/\\\/experis.be\\\/vacancies\\\/25732-customer-succes-consultant-it-crm-drm-roll-out\\\/\",\"name\":\"Customer Succes Consultant (IT CRM\\\/DRM roll out) - Experis Belgium\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/experis.be\\\/#website\"},\"datePublished\":\"2025-03-19T11:10:45+00:00\",\"dateModified\":\"2026-09-22T09:19:29+00:00\",\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/experis.be\\\/vacancies\\\/25732-customer-succes-consultant-it-crm-drm-roll-out\\\/\"]}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/experis.be\\\/#website\",\"url\":\"https:\\\/\\\/experis.be\\\/\",\"name\":\"Experis Belgium\",\"description\":\"Talent, Multiplied.\",\"publisher\":{\"@id\":\"https:\\\/\\\/experis.be\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/experis.be\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/experis.be\\\/#organization\",\"name\":\"Experis Belgium\",\"url\":\"https:\\\/\\\/experis.be\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\\\/\\\/experis.be\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/experis.be\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-EXP_Logo.png\",\"contentUrl\":\"https:\\\/\\\/experis.be\\\/wp-content\\\/uploads\\\/2026\\\/05\\\/cropped-EXP_Logo.png\",\"width\":240,\"height\":78,\"caption\":\"Experis Belgium\"},\"image\":{\"@id\":\"https:\\\/\\\/experis.be\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Customer Succes Consultant (IT CRM\/DRM roll out) - Experis Belgium","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/","og_locale":"nl_NL","og_type":"article","og_title":"Customer Succes Consultant (IT CRM\/DRM roll out) - Experis Belgium","og_description":"Locatie: Brussels Type: Contracting Vacature #25732 Customer Success Consultant Locatie: Belgi\u00eb (verschillende regio\u2019s: Brussel, Luik, Limburg, Vlaanderen&#8230;) Duur: Uitrolproject van een CRM\/DMS-tool Talen: Frans en Nederlands Rijbewijs vereist Training: 2 weken vanaf 31\/03 (in FR) Belangrijkste taken: Klantinteractie: Als Customer Success Consultant sta je in direct contact met klanten om hun behoeften te begrijpen, problemen &hellip; Lees verder \"Customer Succes Consultant (IT CRM\/DRM roll out)\"","og_url":"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/","og_site_name":"Experis Belgium","article_modified_time":"2026-09-22T09:19:29+00:00","twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"1 minuut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/","url":"https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/","name":"Customer Succes Consultant (IT CRM\/DRM roll out) - Experis Belgium","isPartOf":{"@id":"https:\/\/experis.be\/#website"},"datePublished":"2025-03-19T11:10:45+00:00","dateModified":"2026-09-22T09:19:29+00:00","inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/experis.be\/vacancies\/25732-customer-succes-consultant-it-crm-drm-roll-out\/"]}]},{"@type":"WebSite","@id":"https:\/\/experis.be\/#website","url":"https:\/\/experis.be\/","name":"Experis Belgium","description":"Talent, Multiplied.","publisher":{"@id":"https:\/\/experis.be\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/experis.be\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"},{"@type":"Organization","@id":"https:\/\/experis.be\/#organization","name":"Experis Belgium","url":"https:\/\/experis.be\/","logo":{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/experis.be\/#\/schema\/logo\/image\/","url":"https:\/\/experis.be\/wp-content\/uploads\/2026\/05\/cropped-EXP_Logo.png","contentUrl":"https:\/\/experis.be\/wp-content\/uploads\/2026\/05\/cropped-EXP_Logo.png","width":240,"height":78,"caption":"Experis Belgium"},"image":{"@id":"https:\/\/experis.be\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-job-listings\/7044773","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-job-listings"}],"about":[{"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/types\/matador-job-listings"}],"wp:attachment":[{"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/media?parent=7044773"}],"wp:term":[{"taxonomy":"matador-categories","embeddable":true,"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-categories?post=7044773"},{"taxonomy":"matador-locations","embeddable":true,"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-locations?post=7044773"},{"taxonomy":"matador-types","embeddable":true,"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-types?post=7044773"},{"taxonomy":"matador-provinces","embeddable":true,"href":"https:\/\/experis.be\/nl\/wp-json\/wp\/v2\/matador-provinces?post=7044773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}